Accessories, Applications, Coverage, Coverage Devices, and SIM cards are all sub categories in this tab in C2.
What is Devices?
100
Customers who can get a $50.00 prepaid MasterCard for getting other people to sign up with T-Mobile.
What is Refer-A-Friend?
100
This allows you to use your device in other countries with discounted calling rates. 140+ countries, unlimited data and messaging included with this feature.
What is Simple Global?
100
Easy Decision
What is Simple Choice?
200
You use this to find a list of all T-Mobile Phone numbers and contacts.
What is T-Mobile Directory?
200
This is the tab that you can find device protection options information under.
What are Device Programs?
200
This offer allows customers to get credit by giving their phones to T-Mobile instead of keeping old phones. They can use this to lower the price of their new phones. (exact program name)
What is the Device Trade-In Program?
200
This feature is used to call other countries from the U.S. with discounted calling rates.
What is Stateside International?
200
Device Payment Program
What is Equipment Installment Plan?
300
Before the change, this service only offered 500MB of data for the corresponding devices. After AutoPay discount, it is twice the price for unlimited data.
What is T-Mobile One Wearable?
300
You use this to review account information to increase one-call resolution.
What is Visual Audit?
300
When using the Carrier Freedom program, customers should go to this site to submit their final bills from their previous Carrier.
This feature lets you have 20GB of data rolled over with certain data plans, on your next billing cycle. It only stays around for a year, so you better use it... or you lose it.
What is Data Stash?
300
Excess Activate
What is Binge On?
400
This is the service and feature that allows customers to use their tablets fullest screen pixilation capacity. Without it, video runs like a television from the 90's.
What is HD Video Optimization from T-Mobile One Plus for Tablets?
400
Which document can you refer Sales Reps to look up the Retail Support Line Phone number or transfer number?
What is Business Accounts and Credit(415497)?
400
This program allows existing customers to receive a $200 bill credit if they upgrade their phone so they don't have to worry about losing their services.
What is U1900 Network Upgrade Offer?
400
This feature lets you listen to 40 plus different online streaming channels without using your data. You still have to pay for the individual services though, so...
What is Music Freedom?
400
Information Storage
What is Data Stash?
500
This is the only way to get Unlimited Hotspot through mobile internet with T-Mobile services. (2 Part Answer to get it right)
What is T-Mobile One Tablet plan with T-Mobile One International add-on?
500
Account changes, Account Management, Adjustments, billing, and Call Handling, are all sub categories in this tab in C2.
What are Accounts?
500
This signature offer allows customers to get a $10.00 credit when they don't use very much data, even though they have unlimited with the new Service Plan. They have to be under 2GB of data usage for the month to qualify for the bill credit.
What is Kickback?
500
This is $5.00 a month. This allows bosses to keep their employees from accessing features or services that are keeping the bill higher than they should be. (Specific Name Required)