Promote
True of False: A user cannot promote their videos / ads if they have a business account?
False
This tab appears on an artist's profile and showcases their certified song clips.
What is the Music Tab?
When determining whether a user is contacting support about the TikTok Studio standalone app, which App ID should be checked in ByteHi?
567753
Which payout method is currently supported for TikTok Series creators?
PayPal
If a user from RU wants to delete their account, which skill group should we transfer the ticket to?
ROW-Delete Account-T1
GPPPA stands for what?
Government, Politician, and Political Party Accounts
The label displayed on a profile after successful artist certification.
What is the Artist Tag?
What is the maximum number of photos that can be uploaded in a single Photopost?
35
Which video format is supported when uploading content to a TikTok Series?
MP4
This is the only case that is eligible to be transferred to T2
PGC Cases
What Label 5 (L5) should you choose if a user wants to know how they can delete their Promote video
L5: End Promote Video (RI)
These two requirements must both be met before an artist is eligible for certification.
What are at least 4 songs on TikTok and more than 100 creations using those songs?
Which Create feature automatically trims and edits clips to match a trending sound or music track?
AutoCut
Which account type is currently eligible for TikTok Series?
Personal Account
Subscribers can receive these exclusive visual benefits in comments and direct messages.
What are badges and stickers?
Which skillgroup to we transfer the ticket to If T1 cannot resolve cases that are simple "How To" guidance (e.g., refund status, performance investigation).
TTBA Promote (T2)
The type of region where users should be directed to complete the claim process themselves.
What is a self-claim region?
Which Create tool automatically generates subtitles or text overlays based on video audio?
Auto-Captions
What is the maximum character limit for a Series description?
500 characters
After setting subscription pricing, creators must wait this long before changing prices.
What is 90 days?
Which Skill group do we transfer the ticket to if the concern is about TikTok LIVE and user is from Italy.
TikTok-Live Trust and Experience
HC-FB-L1-Reg-P
The macro sent to eligible users who want to claim their Music Tab.
What is the "How to Claim (RI)" macro?
Which tab allows creators to view key performance metrics such as post views, likes, shares, comments, and profile views?
Analytics
How many videos can a creator include in a single TikTok Series?
Up to 80 videos
What are the criteria for a user to have the Subscription Feature?
criteria before they can join Subscriptions:
✅ Have over 10k followers.
✅ Have over 100k video views during the last calendar month.
✅ Adhere to our Terms of Services and Community Guidelines
✅ Store region from eligible countries