Abbreviations
MBR REQ TTO COA
member requests tow truck operator to call on arrival
If a member is in within the Renewal Period and they pay their dues, how long must they wait before receiving service?
No wait- they receive instant service
After we place a qualifying tow for a premier mbr, what is the process we follow if they would like their one day free car rental?
If the Premier member's situation qualifies, and they wish to take advantage of their free car rental benefit:
What do we do during the off season if a member calls from Yellowstone National Park?
Try the contractor closest to the part entrance to where the vehicle is at. See map for details.
What is the official name for a blob of toothpaste on a toothbrush?
A nurdle
MBR GOA/DVR XX CALL
A member is calling to set up a tow for a vehicle in another towing yard that has been totaled, can we set up the tow to the mbrs res?
Yes, as long as the veh is outside the tow yard gates, with all dues paid.
A member calls claiming the driver broke the bolts on their battery and the driver refused to fix it, what do you NOT do?
Call Receivers will no longer create a case in Comment Tracking System (CTS) when a Member reports a damage.
What is the name of the rest area by Shasta Lake Marina?
O'Brien Safety Roadside Rest Area
How long is New Zealand's Ninety Mile Beach?
55 miles
MBR CI to UP BDL and TD
Member called in to update to update breakdown location and tow destination
No
Shortcuts > Parking/Emergency brake won't release
Code is L505
I'm broken Down on Corner of E Hunt Hwy and N Pinal Pkwy Ave in Florence Az. I just passed a restaurant a minute or so, south of the intersection. What is the name of the restaurant?
River Bottom Grill
Which of the 7 Wonders of the world is in Mexico?
Chichen itza Mexico
MBR ADV BDL EB HWY RHS and REQ FB
Member advised breakdown location eastbound highway right hand side and requesting flatbed
What is the highest amount of RC premier mbrs are eligible to rec for locksmith services?
$150
What is the procedure for when Cal Trans adv a CR to put the call through, even if it is in their territory?
Notate their name, exactly what they adv, verify BDL/pinpoint closest area, finish the call, and make sure it is spotted to a facility. Save the call.
I started in Sacramento and I've been driving southbound on the 5 for about an hour and 10 minutes, I'm by a truck stop but I can't see the name. What's the name of the truck stop this member is by?
Triangle Truck Stop
Who defined the unit of time as a jiffy, and how long is it?
Gilbert Newton Lewis/The amount of time it takes light to travel one centimeter in a vacuum
MBR REQ DVR MMA MM 58 and TW VEH NPOR
According to the Travel Agency Insurance Program, what level of mbr is covered for up to $300,000 of protection, and what is the condition for it to be applicable?
Premier and planned through AAA Travel
What are the 9 club territories we can use call mover for?
001 – Alabama
004 – Southern California
018 – Hawaii
252 – Texas
601 – New Mexico
215 - East Central
169 - NNE (Maine)
065 - Missouri
258 - Tidewater
Can you find me? I am broken down on the hwy that runs parallel to the Sag River. I think I am about 3 miles from the airport, right outside a campsite. What is the name of the campsite?
Deadhorse Camp
What is an octothorpe?
A pound sign