The System!
What are the 5 steps to the conversation?
Intro, Short Story, Presentation, Close, Rehash
Bonus Point for knowing Rehash
Who's going to be the next person promoted?
Me!
These are the 3 wireless packages we offer.
Starter
Extra
Premium
These are 4 packages we offer for tv. Double points for price for each!
Entertainment: $85, Choice: $108, Ultimate: $138, Premier: $183
Name the promoting owners for both Julia and Tucker
Julia, Taylor Cherry
Are the LOA's? Bonus 100 Points if you can list them all
Doors: 55-60
Visits: 80+
Contacts: 25+
DMs: 20+
Presentations: 10+
Closes: 2+
What is the 80/20 rule? Bonus Point: How do we overcome this?
Trainees will pick up on 80% of our bad habits and 20% of our good habits, always set the best example!
These people qualify for the 25% Appreciation Offer
Active Military and Veterans, Nurses, Physicians, Teachers, First Responders
How many channels are included in each package?
75+, 105+, 140+, 150+
This person is getting married in a couple of months!!
Julia (in November!!!)
What acronym do we use to break the ice?
COILS:
Compliment
Inquire
Observe
Laugh
Situational
What is the most important skill in our business?
Your Ability to teach (transfer knowledge!)
What are the ways to boost cellphone commissions?
Sell extra/premium, Next up, insurance
What premium channels can customers opt into for 3 months free?
Max, Paramount+, Showtime, Cinemax, Starz, MGM+
Who really really really doesn't like it when people just "Try"
Tucker
What are the 3 types of Days, and explain each
Easy Day: 3-5 sales/day
Normal Day: 2+ sales per day
Manager Day: No Closes till after 6 p.m.
Why do we do wrap up calls in the evening?
So we can observe how the new guys are feeling, provide constructive critisicm and advice for everyone, hold leaders accountable to production standards and work habits.
What are the different insurance costs, and how many lines are covered? (All or nothing!)
ATT Protect Advantage for 4 ($50)
ATT Protect Advantage for 1 ($17)
These are the international add-ons we provide to customers.
Espanol, Deportes, Brazilian, Korean, Vietnamese
Who is part of Julia's org?
All of us, Wills, Reese's, and Abdulaye's offices!
What are the 8 great work habits, in order?
Have and maintain a positive attitude, Be on Time, Be Prepared, Work a Full Day, Work Territory Correctly, Respect the Customer and the Client, Understand your Opportunity, Take Control
What are the 10 reasons that leaders fail?
Arrogance, Melodrama, Volatility, Excessive Caution, Habitual Distrust, Aloofness, Eccentricity, Eagerness to Please, Passive Resistance, Perfectionism
What is the newest phone we can offer people (1/2 credit) AND what are the TIV requirements?
Google Pixel 9 pro and XL, $35 TIV or ANY pixel
What are 3 channels included in Movie Pack? (Bonus 100 if you can list the cost)
Crime and Investigation HD, Hallmark Drama, Hallmark Movies and Mysteries, HDNET Movies, MGM HD, MTV Live HD, Shorts TV HD, Smithsonian Channel HD
What was the big milestone yesterday for Scope Solutions?
1 year anniversary!!!