Promotion
Marketing Basics
Research
Selling & Customer Relations
100

Paid messages in media that persuade people to buy or support something

Advertising

100

Short-term incentives like coupons or contests to increase sales.

Marketing Mix

100

New information collected for a specific study or purpose.

Primary Data

100

Salespeople talk directly with customers to help them decide.

Personal Selling

200

A long commercial that looks like a TV show but promotes a product.

Infomercial

200

Activities that create, promote, and deliver products that satisfy customer needs.

Marketing

200

A small group giving opinions while a moderator listens.

Focus Group

200

A possible customer who might be interested.

Prospect

300

Activities used to build a positive image with the public.

Public Relations

300

A good or service offered to meet a customer need or want.

Product

300

Collecting and studying data to make better marketing decisions.

Marketing Research

300

Businesses selling products or services to other businesses.

Business-to-Business (B2B)

400

Free media coverage that gets people talking about a company or product.

Publicity

400

Communication that informs, persuades, or reminds customers.

Promotion (Mix)

400

Introducing a product in one area to check customer response.

Test Marketing

400

Building long-term customer relationships to keep loyalty.

Relationship Marketing

500

Short-term incentives like coupons or contests to increase sales.

Sales Promotion

500

Targeting a small, specific group with unique needs.

Niche Marketing

500

Offering a free sample so customers can try before they buy.

Sampling

500

Messages shared quickly from person to person, usually online.

Viral Marketing

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