A
Caller asks how do they know if they have COVID
What are the symptoms of COVID-19?
Caller wants to know where they can get the monkeypox vaccine
WORKFLOW FOR HELPING CALLERS BOOK A MONKEYPOX VACCINE APPOINTMENT
Caller wants to know about $20 gift card for being tested
Who qualifies to receive a $20 gift card after getting tested for COVID-19?
Caller wants to get an at home test kit
kw test kit
Where can I get an at-home test for COVID-19? How do I get my free COVID-19 at-home tests?
Caller wants to know what type of tests there are for COVID
What types of tests are available for COVID-19?
Caller wants to know how to report their positive at home test
How do I report a positive at-home test? Am I required to report my positive at-home test?
Caller wants to know what to do when their employees test positive
I am a business owner, manager, supervisor, or lead, what should the company do (what should I do) if an employee tests positive for COVID-19?
Caller wants to know when they can go back to work after having COVID
Can I return to work once my isolation or quarantine is over?
Caller wants testing results
I was tested for COVID-19 and I do not know how to get my results. How can I get my results? Where do labs or clinics report positive COVID-19 test results?
Caller wants to know what assistance there is to help them pay for their water bill
What if I can’t pay my utility bills?
Caller is an undocumented immigrant and wants to know what assistance they are eligible for
What financial assistance is available for undocumented immigrants?
Caller wants to know if COVID tests are free
How much does it cost to get screened or tested for COVID-19 (with or without health insurance)?
Caller wants to know if they test positive, how can they make sure their kids will be okay?
If I test positive for COVID-19, what should I do to protect others in my household?
Caller wants to know if the COVID-19 treatments are free
Where can I get treated for COVID-19?
Caller says someone at their job tested positive and they are still working right next to them. Caller feels unsafe and wants to know what they can do about it
Caller would like to report a business, organization and/or any specific instance of not following required COVID safety measures.
caller wants to know how many vaccines they need and how far apart (adult)
KW far apart or how many
How many doses of the COVID-19 vaccine will I need? How far apart should I get them?
caller needs assistance for an in home vaccine appointment
kw at home
FOR ALL CALLS REGARDING IN-HOME VACCINE APPOINTMENTS
caller wants to check rental application status.
KW status
What is the status of my application?
caller runs a day care center and wants to know protocol of exposures.
kw Childcare
What is the quarantine guidance for children exposed to COVID-19 in childcare (non-school) settings?
what are the vaccine requirements to attend college?
kw college
Are students, faculty, or staff at California State University (CSU) or University of California (UC) schools required to be vaccinated?
caller wants to know about new vaccine booster, where can they get it?
KW bivalent/updated
Where can I find a bivalent/updated booster?
caller had covid, how long do they wait for their next dose?
kw recovered
If I have already had COVID-19 and recovered, how long should I wait before getting the vaccine?
caller got an eviction notice, wants to know what to do.
kw Eviction
I got an eviction notice, what do I do?
caller wants to know what are the vaccine requirements (not covid) for chidden to attend school.
kw immunization
What non-Covid vaccinations/immunizations does my student to attend school or a licensed childcare center?
caller wants to know requirements for teachers and staff about testing and vaccination
kw August 11 or mandated
FOR ALL QUESTIONS ABOUT MANDATED VACCINATIONS AND TESTING FOR SCHOOL STAFF AND TEACHERS