Organizational work flow
List the areas where potential fraudulent or irregular returns are sent by the system after they are processed
Answers:
•Criminal Investigation
•Exam
•Accounts Management Taxpayer Assurance Program
How can a CSCO employee learn about taxpayer responsibilities and requirements for filing tax returns and paying taxes?
Read and become familiar with various IRM references and publications to expand one’s knowledge of filing and paying requirements
What is the process of logging into the IRS Computer Network?
Simply insert your SmartID card into your computer/laptop and enter your PIN to gain access to your computer/laptop and applications.
Where would you go to search for the number of a letter if you only have the title of the letter?
The Functional Index under Correspondex Letters
Using your Doc. 6209, identify each transaction code with its title.
TC 846
Refund of overpayment
True or False?
As Compliance Services Collection Operation employees, you will generally expect to see cases from taxpayers who filed a return from the Form 1040 family.
True
What is the difference between ASFR and ASFR Recon?
An ASFR is a balance assessed against a taxpayer. An ASFR Recon is where the taxpayer has filed an original return and an adjustment to the ASFR return might be needed.
What other uses is the SMARTID PIN number used for other than signing into the computer/laptop?
The SMARTID PIN is used to digitally sign documents, and to encrypt emails.
Where should you report erroneous taxpayer correspondence?
SNIP
Using your Doc. 6209, identify each transaction code with its title.
TC 166
Delinquency penalty
True or False?
Large Business and International (LB&I) is one of the four primary Internal Revenue Divisions under Services and Enforcement.
True
What is the difference between a Short Term Payment Plan and an Installment Agreement?
A short term payment plan is not an Installment Agreement. It’s considered an extension to pay and may be allowed for up to four months. There is no User Fee charged. An Installment Agreement carries a User Fee, and is a longer-term monthly repayment plan.
If you need to reset your LAN password, are you required to create a new password?
When resetting your LAN password, you will need to create a new password for logging in.
What command code is used to initiate IDRS Correspondex letters?
Answer: LETER
Using your Doc. 6209, identify each transaction code with its title.
TC 650
Federal tax deposit
A return is received into the IRS for filing. Once the envelopes are opened and the contents extracted, returns with money are separated from returns without a remittance enclosed. Where do the returns proceed next?
a.Sorting and Batching
Name three different type of Installment Agreements available to taxpayers.
•Streamline Installment Agreement (SIA)
•Non-Streamline Installment Agreement (NSIA)
•Partial Pay Installment Agreement (PPIA)
If you need to unlock your account, are you required to create a new password?
You are not required to create a new password if you are just unlocking your account.
What type of indicator is used to enter a floating paragraph?
Asterisk
Using your Doc. 6209, identify each transaction code with its title.
TC 470
Taxpayer claim pending
True or False?
If an imperfect electronically filed return is submitted into the system, it would automatically be returned to the taxpayer.
False
Name five different Methods of Payment available to taxpayers.
•Check or Money Order
•DDIA
•PDIA
•Direct Pay
•EFTPS
Before you can build your Password Management profile, you must know your?
Domain and SEID
Using your Doc. 6209, identify each transaction code with its title.
TC 610
Remittance with return
Using your Doc. 6209, identify each transaction code with its title.
TC 300
Additional tax assessment by Examination or Appeals.