Workplace soft skills
This soft skill involves fully focusing on, understanding, and responding to what others are saying.
What is active listening?
This is the most powerful online platform for professional roles, used more for networking and research than traditional job boards.
This is the most powerful online platform for professional roles, used more for networking and research than traditional job boards.
True or false: you need to include your birthdate in your resume.
False.
The most professional length for nails, especially in the food industry, is this.
Short and neatly trimmed.
This is the nickname given to Vancouver due to its large and thriving Film & Television production sector.
Hollywood North.
Dressing appropriately and being on time are parts of this workplace soft skill.
What is professionalism?
This is the recommended minimum amount of time, in business days, you should typically wait before sending a follow-up email to check on the hiring timeline.
Five business days.
The ideal length, in pages, for a resume for a candidate.
One page.
This popular dress code allows for neat jeans, khakis, polo shirts, and comfortable footwear, but still bans ripped clothes or flip-flops.
Business casual.
This local institution is the largest employer in the city's educational services sector.
University of British Columbia.
This soft skill is shown when someone manages their emotions and responds respectfully under pressure.
What is emotional regulation?
James has applied to 50 jobs on Indeed over the past month but has received zero interview requests. What is one thing he could do to increase his chances?
Networking, customizing cover letter for each job, apply for jobs in person, check out jobs directly from the company's website.
David has worked three different jobs over the past year. He chooses to format his resume by putting his Skills and Qualifications at the top, rather than strictly listing his jobs. This resume structure is known as this.
Functional resume.
For professional environments, what is the general rule for makeup?
Appears natural and does not cause distraction.
A significant percentage of jobs in this rapidly growing sector—which includes VFX, animation, and video games—are concentrated in downtown Vancouver and Burnaby.
Creative Economy, digital media/tech
Consistently delivering high-quality work shows this soft skill.
What is reliability?
Serena gets to the final stage of hiring for a medical office assistant role. The employer asks for two professional references. Serena provides the names of former coworkers she worked with four years ago at Tim Hortons. Serena doesn't hear back from the employer. Why could this be?
- make sure references are recent (from the last 3 years)
- ask for permission before listing someone
- match references to the job who can speak to the skills related to the job you want
Maria is a applying for a job. Her most relevant experience is her part-time job last summer. However, her previous job, two years ago, was longer, so she puts it first. Which job should Maria list first on her resume and why?
List the part-time job first/the most recent job.
It highlights your latest skills and achievements to the interviewers, and helps you build a narrative that aligns with the job role.
What is the best action to take when in doubt about a dress code.
Ask HR/hiring manager.
Dress more formally in the beginning.
Located mainly in the Interior and Northern BC, this industry extracts resources.
Mining.
The ability to adjust your approach based on others’ needs is known as this.
What is flexibility?
Daisy was asked her salary expectation on an online job application. She puts a number that is 25% higher than the market average for that role in her city. She never heard back from the employer. Why is Daisy rejected from the job position, and what changes can she make to the application if she had a chance to re-do it?
Recruiters often uses an automated system on the computer to screen out candidates whose expectations falls outside the pre-approved budget range for the position. She could write that her salary is negotiable or input an acceptable number based on the realistic market range for the role.
John works as a receptionist and writes the bullet point "was responsible for greeting customers at the front desk" on the job description.
How can you re-write the bullet point to make the sentence more concise and impact-focused?
Use action verbs.
e.g. Greeted customers at the front desk.
Joey is a new kitchen assistant at a busy cafe. She likes to wear her long hair down. Name the issues that would come up with Joey's habits in the food industry.
Food contamination from hair.
The Port of Vancouver is the economic engine behind this entire sector that deals with the movement, storage, and distribution of goods.
Logistics, transportation