Case Update
What should be updated in the case manager's tab?
Name, phone #, ______________
Email Address
Responsible for records and billing requests for Ligare & Summit
Heather Hintz
Professional Imaging is serviced as ___________.
Medical Billing Consultants
The person filing the complaint with the court (the injured party)
Plaintiff
The process where two parties discuss a
financial resolution. Timeline for follow up is 60 days
What is Settlement Negotiation
What questions should you ask during a case update?
Confirm R&B, Case Status, _____________
Docket # & Venue
Responsible for records and billing & Reduction requests for SCA
Rob Cagno
Which market is Med Medical in?
Illinois
The court's official identification number for a case
Docket Number
Everything that takes place before a lawsuit
is filed. Timeline for follow up is 90days
What is Pre-Litigation?
What 2 things should be updated in the attorney's tab?
Address & Phone #
BONUS
If Amber leaves a note stating she accepted a reduction, and no reduction (payment) is posted, what should you do next?
Which market is Gateway(Spine & Joint Centers of MO) located in?
Missouri
A person appointed legally to act on behalf of the plaintiff or defendant (a.k.a Lawyer)
Attorney
It is the process of resolving legal disputes through the court system. Timeline for follow up is 90days
What is Litigation?
If you call for an update and reach the case manager's voicemail, what should you do next? Or what resources should you exhaust next?
Send an email, check court site
POC for Professional Imaging, responsible for all Records and Billing & Reduction requests
Nina
Which extension should you dial for Virtuous Health Centers?
2#
process to obtain evidence before trial (this is done in the litigation stage)
Discovery
Any claim that money has been disbursed or is about to be disbursed. Timeline for follow up is 30 days
What is Settled?
BONUS
If you come across court records that state the case is settled, what should you do?
Give details (walk me through your process)
POC/ Office Manager at Spine & Joint Centers of MO (Gateway)
Gabi Gray
Which extension should you use for the servicer Arizona Pain Solutions?
7#
time within which a lawsuit must be filed
Statute of Limitations
A claim that does not have sufficient information. Timeline for follow up is 30days
What is Insufficiency?