Interpersonal relationships
Nature and styles of conflict
Mediated communication
Conflict Resolution/Problem solving
Definitions
100
emotional tone of a relationship is _____
What is communication climate
100
girls handle conflict _____
What is Indirectly
100
The best way to work a problem out is to do it _____
What is Face to Face
100
Name two strategies for conflict resolution
What is Win lose Approach, Win-Win, Compromise
100
six defensive behaviors used during interpersonal communication
What is Gibb catergories
200
communication climate is determined by
What is the degree to which people see themselves as valued
200
Whether conflicts are handled constructively or destructively lies mostly in the hands of ______
What is Women
200
Absence of face to face contact effects interaction with people. People can become socially awkward.
What is Dishinibition
200
smoothing over conflict or by reaching the simplest of compromises is ____
What is Lose-Lose strategy
200
an intense cycle of a action and reaction
What is escalatory spiral
300
communication climate develops as soon as _____
What is people start communicating
300
Conflict doesn’t exist unless both parties know that some disagreement exists
What is Expressed struggle
300
Because of lack of communication, a text or email can be taken the wrong way.
What is Permanence
300
Finding an agreement through communication, through a mutual acceptance of terms is ____
What is Compromise
300
Communication where people become less dependent on one another
What is an avoidance spiral
400
six defensive behaviors used during interpersonal communication
What is Gibb catergories
400
displaying behavior characterized by the expression of negative feelings, resentment,
What is Passive Aggression
400
This makes it easy to avoid giving a response to someone. But on the upside, this gives you a chance to cool down and take time to think about your response.
What is Delay
400
This is the most desirable approach to managing conflict
What is Win-Win Problem Solving
400
Everyone in a group knows that outsiders do not know
What is cultural messages
500
recognition,acknowledgment, and endorsement are _____
What is three things that confirm communication
500
Non-assertion, Direct Aggression, Passive Aggression, Indirect Communication, and Assertion are styles of ___
What is Expressing Conflict
500
communication that involves a process by which a message, or communication, is transmitted via texting, email, etc
What is Mediated Communication
500
There are ____ steps to Win-Win problem solving
What is 8
500
Meaning of a word is communicated by words.
What is Direct Communication
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