Difficult People
Leadership
Relationships
Groups and Teams
Work Etiquette/ettiquette
100
What are some causes of conflict in groups?
Mutual antagonism, unclear roles and ambigious or unclear goals.
100
The type of leadership that requires leaders to determine what followers need to achieve their own and organizational goals, classify those needs, and help followers gain confidence that they can reach their objectives.
What is Transactional Leadership
100
Human Relations
The study of relationships among people and how they interact?
100
What are the five types of teams?
What is: :Project Teams :Functional Work Teams :Cross Functional Work Teams :Self Directed Work Teams :Virtual Teams
100
your beliefs about what is right or wrong, good or bad, and acceptable or unacceptable are your????
What is ethics
200
what should you do if someone is speaking to you angerly?
What is Speak softly, active listening, don't take it personal, don't yell back.
200
The two was to categorize leadership.
What are Transactional and Transformational
200
Hawthorne effect
Is the idea that the human element is more important to productivity than technical or physical aspects of the job?
200
Name the categories of organizational goals.
What is: Offical Operational Operative
200
the group stage at which team members pursue responsibilities and work toward goals is known as??
What is Norming
300
Self regulation and Empathy are two components of what?
What is Emotional Intelligence
300
This person said that effective leaders have a high degree of emotional intelligence.
Who is Daniel Goleman
300
People with their own feelings and their own jobs to do is
The most emotionally intelligent way to view bosses
300
Name four things that require planning in organizations.
What is: :Appropriate use of facilities :Time conservation :Care of materials and supplies :Scheduals :Conservation of energy and power :Quality management :Cash and credit managemment :Cost reduction and :Workforce management control :Information collection :Coping with and processing economic changes :Productivity
300
After a disagreement most workers
What is go out their way to avoid each other
400
Describe a open door policy
What is you're free to talk with any level of management at any time.
400
The qualities of Servant Leaders.
What are honesty, good listening skills, patience, and gratitude and are more concerned about the needs of others than their own.
400
Upward, Downward, or Horizontally
Is the multiple ways communication will flow.
400
What am i doing when im beging realistic, openly commitimg to myself, coordinating my goals with people who are important to me professionaly and personaly, and visualizing sucess?
What is: :Applying the four guidelines in setting goals.
400
What are some cell phone and text messaging etiquette tips
Don't text and drive, don't ignore people who are with you, Don't put someone on hold if another person calls.
500
When is it responsible to use the "competiting" style of conflict resolution for a group.
What is an unpopular decision needs to be made or there is no likely hood of change.
500
Three skills that both Men and Women can make apart of their leadership style.
What are Integrity, Flexibility, People skills.
500
Social Connection, Power, Self-Esteem and Goal Accomplishment.
Are the reasons why people join groups.
500
What is the acronym for the word "S.M.A.R.T.?"
What is: :Specifc :Measurable :Attainable :Realistic :Timely
500
What is the proper way to respond to a co-worker email?
using proper salutations like dear or hello. dont write everything in capital letters and no jokes.
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