the name of the payroll module were clients enter and process their payroll in portal
What is Pay Expert
100
ADP Philippines Payday schedule per month.
What is every 15th and 30th (or end of month)
100
Is the current Manager of tech service
Who is Kit Yu?
100
Length of time for a QA NPS Dispute to be accepted.
What is within 48 business hours from the time the survey was received.
This ensures that the associate and the Team Lead have a strong sense of urgency in addressing the client concern.
100
The total points given to an associate who: was 1 day unauthorized absent, and also incurred late absence notification.
What is 2 points?
200
The time and attendance module that can be integrated in WFN 2 Portal
What is EZLabor Management
200
What an associate receives from ADP when they celebrate their 1 year hiring anniversary.
What is a Jacket.
200
Is the most recently promoted Call mentor
Who is Christopher Rallos.
200
The QA score for when the associate resets the password for another user when a Product User calls in.
What is ZERO.
200
The information required for validation purposes of an attendance call in.
What is Associate Name, Shift/Schedule, Name of Immediate Head, Reason for Absence.
300
This is the site where you can view pay statements
What is Ipay
300
What ADP C.I.R.C.L.E stands for.
What is Corporate Involvement and Responsibility to the Community, Learning and Environment.
300
Who is MAS TSA and MACS ADPR HR Business Partner?
Who is Crissy Samia
300
It is the term adp uses in regards to surveys from clients
What is NPS
300
Points prescribed for absence on a pre-agreed and pre-announced Critical Work Day where the associate has been notified and required to work on said days.
the person you go to when you are feeling stressed in the office
Who Is G
400
Is the senior team lead that handles resolutions
Who is Grace Torres
400
The number of instances of confirmed Security Breach Opportunities that will merit Disciplinary Action for Negligence.
What is the second instance within 6 months?
400
Number of consecutive days that will trigger a Return to Work notice.
What is 3
500
It is the role of the user that enters and modifies information in the payroll hrb, or time and attendance modules
What is a Practioner
500
the location of the last summer team building
What is Enchanted Kingdom
500
The Director that handles the techncial group of ADP Philippines
Who is Carol Osorio
500
Yes/No: The associate has come to work on the first 9 days of the month and needed to go on Maternity Leave. She has been evaluated once prior to her leave. Will she need a second evaluation?
What is NO.
500
The prescriptive period (in months) that a Final Written Warning for Attendance Infractuion will be reduced to a Written Warning.