Marketing
Operations
Training
HR
Quality
100
Who is responsible for marketing?
Yvonne
100
Who is oversees operations?
James Roberts
100
Who oversees training?
Yasmin
100
What is the At Will policy?
Fire whenever, leave whenever
100
What does RQA and ROE stand for
Restaurant Quality Assessment Restaurant Operational Evaluation
200
What are the 4 marketing pillars?
Food, Cows, People and Influence
200
What is Jon's role at the restaurant?
1. Provide Vision for the restaurant & leadership 2. Build Relationships with leaders, staff, and customers
200
What is our Mission or Vision, or Purpose
To Create a Remarkable Experience by Exceeding Expectations...
200
How many days is the probationary period?
14
200
Who handles your truck, inventory and tracking borrowing/ lending?
Bryan with the help of Thomas
300
What are three ways to increase sales?
Catering, free breakfast, family days (also business of the week, sampling)
300
What is the CORE 4?
1. Speak Enthusiastically 2. Stay Connected 3. Eye Contact 4. Smile
300
What are team members responsibilities?
CORE 4, Suggestive Selling, Creating Remarkable Experiences
300
What are the elements of the CFA Uniform?
1. Oobe pants 2. Oobe shirt 3. Black belt 4. Black slip-resistant shoes 5. Black socks 6. Pen 7. Name tag 8. Hat/Visor (kitchen) 9. Sleeves (to cover tattoos)
300
Who is responsible for food safety in your restaurant?
EVERYONE
400
What social media channels do we have?
Instagram, Facebook, Twitter
400
What is our annual goal?
6.2 Million (4th Champions in a row)
400
How do you know we are creating a remarkable experience?
CEM Score
400
What are the 3 Cs?
1. Character 2. Competency 3. Chemistry
400
What is our goal for CEM to receive free food?
70
500
Why is social media important?
To promote our events
500
What is our profit percentage goal?
15.25 percent
500
What does being "Proactive" mean?
creating or controlling a situation by causing something to happen rather than responding to it after it has happened.
500
Give me three violations that can earn you points?
1. Not being in uniform 2. Tardy 3. No call/no show 4. Improper use of phone
500
Who oversees Quality?
Rosana
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