The most commonly used and effective form of communication within organizations.
What is "Email".
100
This ratio measures the effectiveness of VA
supplemental servicing of defaulted guaranteed loans.
What is THE FATS ration?
100
Building ______ is a key component of diplomacy.
What is TRUST?
100
It is common to have this number of generations working side by side in today's workforce.
What is FOUR?
200
In what year was the Veterans Administration established.
What is the year 1930.
200
This form of communications is used when the speaker is trying to gain a win-win outcome.
What is Assertive Communications?
200
The Mission of this organization is to provide timely and compassionate healthcare, which contributes to the well-being and quality of life of our veterans.
What is The Atlanta VA?
200
What was the little boys name in the chapter on diplomacy that didn't want to share his Play-Doh?
Who IS JOHNNY?
200
1922-1945 is the generational timelime for this group of people.
Who are the Matures/Veterans?
300
Who is the current head of the Dept. of Veterans Affairs?
Who is Retired Army Gen. Eric K. Shinseki
300
This document is presented to an employer when an applicant is seeking employment. It is also known as a VITAE.
What is a Resume?
300
This internal report provides results on VA’s progress towards providing America’s veterans with the best in benefits and health care.
What is the Performance Accountability Report?
300
This is sometimes the only safe way to preserve or restore wellbeing and mutual respect within the organization.
What is INDIRECTNESS
300
1965-1980- is the generational timelime for this group of people.
Who are the Generation X, Gen X, OR Xer's.
400
Which is the most commonly used form to determine Veteran Status?
What is the DD Form 214.
400
Shouting in a written correspondence is charaterized by?
What is writing in "ALL CAPS"?
400
This letter is a short user friendly summary of the Department of Veterans' Affairs accomplishments provided each fiscal year to the american people.
What is "Highlights for the Citizen?
400
The definition of this word is to become milder;lessen in severity.
What is MITIGATING?
400
Respect for Authority and others is the core value of this generation.
Who are Veterans/Matures?
500
Which bill provides education benefits to veterans.
What is the Montgomery GI Bill.
500
A "Pink Slip" is a commonly used term for what?
What is a Termination Notice?
500
He is the Secretary of Veteran Affairs.
Who is James B. Peake, M.D.
500
This perhaps is the biggest part of diplomacy.
What is LISTENING?
500
This generation's personal and lifestyle characteristic in dealing with money is "Earn to spend."