Nurse Communication
Communication about Medicines
Responsiveness of Hospital Staff
Hospital Environment
Pain Management
100

A great acronym to help ensure that every patient encounter includes the essentials.

What is A.I.D.E.T. Acknowledge, Introduce, Duration, Explain, Thank.

100
8th grade
At what level should the nurse conduct teaching?
100
Every hour
How often do we visit our patients?
100
Sleep mask, ear plugs, sound machine and closing patient door
What are some tactics to promote an environment of rest?
100
This is a common sign/symptom of many disease processes.
What is pain?
200

 A wipeable board with a white surface, or a touch screen—in each patient room to communicate up-to-date, patient-specific information, goals, and clinical needs, facilitate patient and family engagement with care, and promote interprofessional communication.

What is a communication board?

200

Patient not in the room. 

Patient drowsy or unable to understand. 

Visitors present. 

Distracting environment.

Sensory deficits or language barrier.

What are some potential barriers to providing patient education on medications?

200

This essential activity allows staff to be proactive in caring for patients, anticipating their needs and keeping them safe...

What is Hourly Rounding?

200

Patient's perceptions of cleanliness are a response from these 3 senses.

What are smell, touch and sight?

200
Constipation Low BP Dizziness
What are three common side effects of pain medications?
300
Knocking on a patient's door before entering, asking patients what they like to be called (their preferred name), and including them in conversations. These actions help to impact this nursing composite on HCAHPS.
What is "Nurses treat you with Courtesy and Respect."
300

Top three (3) medication side effects.

What is the minimal amount of side effects to review with patient?

300

Pain Positioning (turning, other) Potty (offer toileting) Plan, Possessions

What are the 5 P's that should be consistently addressed during hourly visits?

300

Cares. Attitude. Respect. Excellence. Service.


What are Community Hospital's Core Values?

300
30 minutes after IV administration and 60 minutes after PO administration.
What is when should you reassess pain level?
400
making eye contact, sitting in the patients room, asking clarifying questions, giving your full attention to the patient when they are speaking.
What is active listening?
400

(1) Name of medication, (2) Purpose of medication, (3) Dosage, and (4) side effects

What are the four critical components of teaching patients about medications?

400
This is the term used to describe when the process that creates the expectation that everyone responds to patient call lights, regardless if it is their patient or not.
What is the "NO PASS ZONE?"
400
These two components can have a direct impact on the healing environment. Nurses can directly impact one and housekeeping can directly impact the other.
What are cleanliness and quietness?
400
A level of 8/10-10/10.
What is severe pain on the numeric scale?
500

An activity where nurses use their communication skills to ensure the patient, and the ongoing or offgoing nurse and the family are all in the loop on the patients care, needs and goals.

What is Bedside Shift Report?

500

A question to ask patients to ensure they understand the purpose of their medications.

Do you have any questions about the medicine you're taking? 

500

This patient survey question measures the patient’s perception of teamwork and the coordination of care.

What is "How well staff worked together to care for you"?

500

Demonstrate that real caring goes beyond medical intervention by showing concern for the patient’s comfort. Emotional care for patients is as important as physical care, and communication has a direct impact on the emotional experience in health care. Connect with the patient as a person, not just a diagnosis.

What is compassionate care?

500

An effective tool to help keep the patient/family and all caregivers informed about the patient's pain level, pain medication and time of last administration.

What is the communication board?

M
e
n
u