What Does Shannon Say?
Operations
Kelly Web
Expectations for TA
About Kelly
100

Email is for? 

Information not communication

100

If someone is injured where do you enter the information on the injury? And how soon should you enter?

Origami- and Immediately 

100

Where would one go to purchase business Cards?

Supplies and Promotional Items 


100

How often should a TA communicate with a customer the progress of our ability to fill if we have over 50 orders?

Daily - Pipeline and pending starts 

100

Who is our Market Vertical for IM leader?

Wes Rhubright 

200

If you have a immediate need for attention how can you get Shannon's Attention?

Send a 911 Message - she will call you in less than 20 minutes 

200

If I want to know how to calculate a Conversion and know the agreed upon rate where can I find this data?

ESPM 

200

Where on the KW would I go to Nominate someone for a job well done?  What is it called?

To the Honors page

200

Talent Advisors who are onsite should be performing this important task two time a day! 

Walking Floor 
200

When Did Kelly go into Business AND Who was our Founder

Oct 7- 1947  WILL TAKE 1947

William Russell Kelly was our founder 

300

If you have a need for information and have researched and cannot find an answer where do you go first?  (hint not Autumn)

Ops Chat

300

If someone has Covid Symptoms where do I track this info and who should I alert?

Complete the intake form and email Risk and Health Safety email box with follow up 

300

If a Talent has ended an assignment and you need to re-deploy them how can I find someone to attach them to? 

Branch Locator on Kelly Web

300
Talent Advisors should be performing a ___ when talent leaves an assignment 

Exit Interview 

300

What does PNI stand for?

Professional and Industrial 

400

If you dont put it in KSN/Bullhorn....it what?

Does not exist.

400

What document should be shared with our customers daily if they have an OSHA lost time case?

e56

400

On the Kelly Web - our Brand Connect page is what?

A platform that holds all marketing material 

400
What are the TA Goals

25 Client QC Calls

20 - Employee Engagement Calls

15 - Coaching and Counseling

15 - Exit/ Stay Calls

400

How many Specialty Units does Kelly have?

6 - SETT, OCG, Education, PNI, International, and Government Solutions 

500

Shannon is most proud of what??

The team and the growth of the team! 

500

When an associate starts an assignment whos role is it to ensure they are fully hired in the system and have an i9, background complete after starting?

Talent Advisor 

500

If I need IT support and cannot call in - where on the Kelly Web can I submit a request for help?

IT Support- ITSD

500

Talent Advisors are considered the ______ to Kellys Secret Sauce !!

GLUE

500

Within the 6 business Units what are Kelly's Specialty's in finding workers?

Office Professional , Finance and Accounting, Industrial and Contact Center 

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