EFT'S
Facets
Fun!
Name & address change
EVERYTHING
100
Under "Billing Entity" what do we change the "Stock ID" and "Generation Value"
EFT, 12
100
The number that indicates the account is an individual account.
What is a 2 million account
100
Batman's sidekick, also known as the boy wonder
Who is Robin
100
To update the member’s permanent address.
What is the Sub Home
100
When processing Yellow stickers, when do you need to check Valencia
When we have a class mismatched on a 20000001 account
200
These member we do not process.
What are NEJE Members
200
Where do you find the HICN?
What is members >medicare
200
Who says may the odds be ever in your favor
Who is Effie trinket
200
What user warning messages do we "stop the clock" for?
13,17,18
200
when processing yellow stickers if we can not verify an address via usps do we update address in facets?
True
300
Where do you find "Billing Entity"?
Where is transfer
300
Where do we go to trigger an RA, AC,
What is Medicare Interface
300
SpongeBob Square Pants
Who lives in a pineapple under the sea?
300
How do you "verify" the address?
What is USPS.COM
300
Where can you find updates and work instructions?
What is RX SOURCE
400
What does "SSA" mean?
Social Security Administration
400
If sub id is not provided to open a member in facets, what other ways can you locate a member?
What is HICN, LAST NAME AND DOB
400
May the 4th be with you
What is Star Wars
400
When member is "out of area" in marx but in facets (PBP matches)what letter should we trigger?
What is "RA"
400
what is POA?
Power of attorney
500
what does "RCD" mean?
Restricted Credit Deduction
500
Selecting this will let you see what letters have been triggered to the member and were you can also trigger letters when needed.
What is Auto Actions
500
Who's the coolest team ?
MEDFORCE :D
500
When do we trigger an S016?
When you find you have PEND reason and there is no phone number found or Mailing/subscriber address in unclear
500
We use "DOC TASK" for our WDS when processing what?
What is Address changes
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