A security alert that we deal with frequently, especially at the playgrounds
What is Lost Child
100
This is treated the same as other lockdown's because it may be necessary for an ambulance to get on the scene quickly
What is Venemous Bite
100
2 Emergencies that may be occurring during a safety threat
What is active shooter and approaching tornado.
100
What should be reported to Security if a child approaches you and cannot find their parents
What is Found Child
100
Number to call if you observe something out of the ordinary
What is 3434
200
Weather notification that would be considered a Security Alert
What is a severe thunderstorm watch or warning.
200
What is required of you in a Lockdown once you and all of your guests have sought shelter
What is call your lead and let them know where you are and that you are safe.
200
3 steps instructed in the event of an active shooter.
What is Run, Hide, Fight
200
You are at the Carousel and see an Aldabra Tortise on the outside of the fence. What do you do next?
What is call Security and let them know of the situation.
200
Radio Channel to use if you observe something out of the ordinary
What is Channel 1
300
This Security Alert is called if an unattended bag were to be found in a location with high amounts of traffic or where someone would not normally leave a bag.
What is Suspicious Package
300
True or False: all rides must be cycled down and all guests off the ride before seeking shelter.
What is True
300
Guests may have the option to evacuate the area if they would like, if not where should you take them?
What is nearest restroom.
300
You are riding on the back the train and hear the tone come over the radio and it says LOCKDOWN. What are your next steps?
What is let the driver know via 2 way, complete the cycle, and take all guests to safety.
300
This is expected of all seasonal employees during every shift in regards to ERP
What is See Something, Say Something or Observe, Report, ACt
400
This is crucial if reporting a Gas Leak.
What is use a cell phone, not a radio.
400
Channel that you should be on during a lockdown
What is Channel 6 (Supervisors and Managers will switch to Channel 1)
400
In the event of the safety threat, where may instructions be found of what to do?
What is on ERP located at my ride
400
You see lightening while on the top of log flume. What now?
What is call Base and let them know, they will notify the appropriate people.
400
Major difference between lockdown and safety threat
Guests are required to seek shelter in a lockdown, they may evacuate the scene during a Safety Threat.
500
These are not considered Security Alerts but will affect our operating. (Ex- If lightening is seen)
What is Weather Levels.
500
Verbage you should use with guests who ask about situation.
What is "We have an emergency situation going on, we will provide more information as it becomes available."
500
The only acceptable time to deviate from your written plan in the event of a safety threat
What is with instruction from Rides Management or Team Lead
500
You hear a Security Alert for a lost child, what do you do?
What is listen to what they are saying, if the child was last seen near your area keep an active eye out for the child.
500
3 areas during peak season where ERP information is found in dry boxes.
What is Playground West, Polar Playground, and AOS.