Showroom Etiquette
Diamonds
Manufacturing
Jewelry Essentials
Jewelry Care
100

The expected attire for employees in a jewelry showroom to ensure a professional appearance.

What is the dress code?

100

Known for its hardness, this gemstone is often associated with engagement rings.

What is a diamond?

100

The first step after making a sale with a client to begin the manufacturing process.

What is sending a project for CAD design?

100

Cad is short for

What is computer-aided design?

100

The gem that should never be placed in an ultrasonic cleaner.

What are pearls?

200

The amount of items to be pulled of the showcase when showing them to clients.

What is three items?

200

The small, flat, polished surfaces on a finished diamond are called...

What are facets?

200

The metal that a goldsmith (or casting house) adds to gold to get an alloy with a reddish color?

What is copper?

200

Most modern chains are made by

What is machine?

200

All items that come in our cleaning kit.

What is foam cleaner, jar cleaner, pen, toothbrush and cleaning cloth

300

The amount of people required to put out and put away jewelry.

What is two?

300

Diamonds are composed primarily out of this element.

What is carbon?

300

The most common diamond-setting style.

What is prong setting?

300

A retail jewelry store is vulnerable to several types of theft including

What is smash and grab?

300

The one thing you must not do to a watch when cleaning it.

What is boiling?

400

A feeling of guilt or regret about having spent money is called

What is buyers remorse?

400

Gem shapes and cutting styles other than the standard round brilliant are called...

What are fancy cuts?

400

The metal with the least metal memory.

What is platinum?

400

Jewelry made to order according to the customers specifications.

What is custom jewelry?

400

It is recommended to Overhaul your watch within this amount of time after buying.

What is 5-7 Years?

500

The first question that is asked when a potential client comes to our door.

What is "do you have an appointment"?

500

The term "point" in reference to weight is equal to

What are carats?

500

A gold alloy that contains 75 percent pure gold is

What is 18k?

500

The stationary or rotating ring that surrounds the watch dial and holds the crystal in place is called.

What is a bezel?

500

The first step to take when a client brings in a piece of jewelry for repair.

What is Inspect the jewelry for conditions and make the customer aware of any potential problems?

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