DMAIC
The first phase of DMAIC
What is Define?
High level process mapping tool consisting of 5 columns
What is SIPOC?
A tool used to keep team on track during meetings
What is a parking lot?
What is scribe?
What is the customer?
Identifying root causes
What is Analyze?
Another name for Ishikawa diagram
What is Fishbone disgram?
A tool used to kickoff teams and get them engaged
What is an icebreaker?
Meeting role that monitors agenda and time
What is timekeeper?
What is the mean?
Identifying practical solutions
What is Improve?
Process mapping tool aimed at identifying value and waste based on customers value statement
What is Value Stream Map?
What is stroming?
What is an agenda?
Correlation does not mean...
What is causation?
Identifying all the potential measures
What is Measure?
A document that includes problem/opportunity statement, scope, team members, and objectives
What is a project charter?
What is stakeholder analysis?
What is an action plan? (WWW)
What is the process?
Making change last and sustaining the gains
What is Control?
A statistical analysis that provides mean, median, mode, and standard deviation
What is descriptive statistics?
A tool that establishes rules and standards for how the team will operate and respect each other
What is ground rules?
Role that engages the team in discussion and advances through the agenda
What is a facilitator?
A measure of variation
What is standard deviation?