Ppt from 640002 was Auto-enrolled in the plan. They want to opt out of auto enrollment but see a contribution already posted into the account. Will they be able to request a refund? Where did you find this info?
Where is KM's PAAG Section.
Refund of Auto Enroll Contributions: No
State of MI ppt calls in to process a 100% Lump sum withdrawal. They ask you if there are any fees for withdrawal.
What do you tell ppt and where do you find this info?
Where is the St of MI Terminations article.
Ppt from 350001 called in to move 150,000 out of stable value fund and transfer it to Large Company Growth Stock Option.
Can ppt do this and where did you find this info?
where is St of Oregon Money management article?
All funds
Participants are not permitted to transfer more than $100,000 out of each individual fund per business day.
ppt calls in from plan 640002. They want to know why it shows a balance in 401k but vested balance shows $0.00. Why is it showing a zero balance in vested balance.
Where do you find this information?
where is the Michigan Vesting/Forfeitures 640002 article.
Plan 454550 active member calls in and wants to know if they can increase their contributions. Where do you find this information?
where is the INPRS - Participant Contributions
Members can elect to make additional after-tax contributions if permitted by their employer. Members should complete the Voluntary Post-Tax Contributions to Annuity Savings Account form and submit it to their employer. The form is located on the INPRS website under Forms, Manage Your Account.
Ppt from city of LA calls in to process an in-service 59.5 withdrawal. They are active EE. What do you tell them and where did you get this info?
where is the City of LA- Withdrawal article?
Ppt from St of MI 640002 called to inquiry why she is having trouble moving her funds into three different target retirement date funds. She wants 50% in the 2035 fund, 25% into the 2040, and 25% invested in the 2045 fund.
Why is ppt having issues and where did you find that?
where is the Michigan Money Management 2 article.
Participants are not allowed to invest in more than two (2) Target Retirement Date funds at one time.
State of MI 640002 calls in to process RMD. They ask if any fee is applicable for this transaction. What do you tell the participant?
Where is the St. of MI terminations 1 2 article.
Fees
Distribution fees do not apply towards installments, participants over age 70, Required Minimum Distributions, distributions under $100 (based on the market value of the account), and automated payouts (for residuals and de minimus withdrawals).
where is Michigan Employer Contributions 640001 640002.
Ppt from 350001 Oregon wants to take out her 457 funds but notices we still show her as an active employee. What are the next steps ppts needs to take and where did you find this info?
where is the State of Oregon Terminations 350001 article.
Initial Termination Distribution Request:
If there is no termination date on file (even if less than 30 days have passed) the participant may complete the Distribution Request Form (included in the OSGP Distribution Booklet) in order to have their termination date updated and verified. The Distribution Request Form is also available under the FORMS LIBRARY on growyourtomorrow.com.
City of LA ppt calls in and asks to move funds into their SDBA account. you only see SDBA account in psr but can't distinguish if it's a Traditional or Roth SDBA. Where can you find that information?
Where is the City of LA- SDBO Article.
Please note OMNI Fields:
454551 Member's relative calls in to report the passing of member. They were receiving pension benefits and want to stop payments and see what steps they need to take. Which article would you use in this case?
What is the INPRS- Beneficiary payout article
Where is the City of LA- Participant contributions article?
Where is the Milwaukee terminations article.
PPT from LAUSD calls and wants to know why it won't allow her to move her funds from Voya fixed account fund to her SDBA account.
What do you tell ppt and how did you get that info?
Where is the LAUSD Money Management article.
Equity WASH: Moneys from the Voya Fixed Account 457/401 II (fund 01) must be transferred into one of the other core funds for at least 90 days before it can be transferred into the Self-Directed Brokerage Account (fund 70).
Ppt from LAUSD plan calls in and wants to know the expense ratio for fund PIMCO Total Return Institutional Class.
Where do you find this information?
Where is the LAUSD Investment Options job aid.
PIMCO Total Return Institutional: 0.46%
Ppt from plan 450260 calls to inquiry why he's not able to update his contributions online. What do you tell the ppt and where did you get this info?
Where is the Calpers Participant contributions article?
Changes are made directly through the individual employer and take effect in the month following the month in which the change was made.
Media: Form (Participant Change Authorization Form)
454550 Member already receiving pension benefits has multiple sources in their account and they are considering rolling their funds into separate IRAs, how would you move forward with assisting this member and where would you find the information?
Answer: What is the RAC article
Open a research request for plan administration
The steps after opening the research request are listed below:
Ppt from 400276 pension2 wants to opt of the Easy Choice Portfolio. They want to move all their funds and future funds to stable value fund. Where do you find this information to help ppt?
Where is the Calstrs Money Management article.
454550 If a member calls in to update ach info for their pension benefits. How long does that take to go into effect? where do you get this info?
What is the INPRS- PenPay job aid
Ach info Must be submitted no later than 15 days prior to the next pay date.