Planning & Organizing
A(n) _____, is a place where you can organize your tasks and responsibilities for the day, week, month, or year
What is an agenda, calendar, or schedule?
Doing this with your manager, co-workers, or customers is an important step to building a positive relationship with them.
What is talking or communicating?
____, is the most important part of communicating effectively.
What is listening?
An important part of teamwork is respecting the members of your team.
True or false - it is always disrespectful to lie or be dishonest to your teammates?
TRUE!!! Lying or being dishonest is disrespectful.
Professionals should communicate and interact with one another in this manner in the workplace.
What is respectfully or appropriately?
Manage your _____ wisely to change bad habits, increase productivity, and meet deadlines.
What is time?
True or False. When socializing with other people, topics might get more personal to help people get to know each other better?
TRUE!! This helps people learn a person's interests or what they dislike.
Don't interrupt others, instead _____ for your turn to speak.
What is wait?
When working in a team, it is important for these people to have a chance to express how they feel.
Who is everyone?
Name one way of being reliable in the workplace.
Arriving on time.
Getting work done on time.
Being honest.
Following rules and polices.
etc...
True or false: there is no way to increase the time you have, but you can find ways to better use your time.
True! Time management is making sure your actions help you finish the things you have to do. As you get better at managing your time, it will feel like you have more time.
There is a time and place for socializing, socializing to much _________.
Pick one: keeps work from being done
or
gets work done faster
To much socializing distracts everyone and can keep work from being done.
Communicating thoroughly and ______ is important to keep others from misunderstanding you.
What is clearly?
True or False. It is good to regularly check in with your teammates or ask your teammates for help, it is important that everyone understands and is on the same page.
TRUE!! A good team is cooperative with each other.
Having a positive _____ can improve your performance, and will make others want to be around you more.
What is attitude?
When creating a To-Do List, you should _____ the main goal, and make smaller individual tasks to reach said goal.
What is prioritize, focus on, define, or identify?
Being ____ and having a positive attitude will make others want to be around you.
What is friendly or kind?
Nonverbal communication helps you understand what a person is saying or feeling. Give one example of one.
Eye contact
Pace or speed of speech
Crossed arms or legs
Posture, or body position
Facial expressions
In a team, a good _____ motivates their teammates and encourages them to always do their best.
What is a leader?
Keeping your work space _____ helps with productivity, reduces stress, and allows you to know where everything is.
What is organized, clean, or sorted?
It is always smart to plan ______, doing this can prevent future mistakes and from "hitting a roadblock."
What is ahead?
Always be respectful when talking to others. Use language that is appropriate for the workplace. Avoid talking about topics that are not ________ in any way.
What is offensive, disrespectful, or inappropriate?
Consider others feelings and have _______. (Put yourself in their shoes)
What is empathy?
When you don't understand something being told to you, ask for ________ and then repeat it back to the person to confirm that you fully understand.
What is clarification?
Hold yourself ______ for you actions. It is better to own up to your mistakes and learn from them.
What is accountable or responsible?