Scenarios
Applications
Where to look for jobs
Job skills
Interview
100
A customer asks you if you carry a specific product, what should you do?
You are expected to politely point the customer in the right direction, as well as offer the customer if they'd like to be personally led there
100
Name 2 things that you have to put on an application.
name, date of birth, phone number, social security number, address, reference
100
Name 3 places you can look to find a job?
indeed, in person, from a friend, etc
100
What skills should you have to do stock or warehousing?
able to receive data, input data into computer systems, knowledgeable about inventory, how to package and ship
100
How should you dress for an interview?
dress to impress, wear nice clothes 
200
An irritated customer demands to see the manager/supervisor, what should you do?
First step is to acknowledge the customer's complains ("I understand") and then look for a supervisor/manager
200
Who should you list as a reference?
teacher or any other adult who has seen your work and skills
200
What should you search online to find a job?
Jobs in your area, jobs in your training field, experience level, education level, etc.
200
What skills would be required to be a cashier?
honest, friendly, helpful, patient, good at counting money, be able to know where things are to inform customers
200
When should you arrive to an interview?
10-15 minutes before the interview or anytime before the interview time
300
A customer asks for assistance in loading groceries into their car, what should you do?
First consider if there are any important task that must be completed. If there are, apologize to the customer and offer to find someone else to assist them. If there are no task and your are available, you may assist the customer
300
What can you list under prior experience?
Past jobs or volunteer activities or training experiences
300
Name a job search sit
indeed.com, kellyservices.com, oet.ky.gov, careerbuilder.com (answers vary)
300
What skills would be required to be a custodian?
skilled in vacuuming, cleaning, mopping, good at following directions, good at working independently
300
What type of body language should you have during an interview?
sit up straight, feet on the floor, eye contact 
400
A customer spills or breaks a container, what should you do?
Immediately offer assistance to the customer in the case that anything spilled onto them or if they were injured by broken glass. Then you will clean the spill or find someone who can. Remember to report all spills and take care of them so as to prevent other customers from slipping or falling.
400
Why do applications ask for your work history
To find out what skills you have and how much experience you have
400
What does PT and FT mean in a job ad?
PT (part time work) FT (full time work)
400
What skills would be required to be a cook?
culinary skills, sanitation skills, etc.
400
What are 2 questions you can expect to be asked at an interview?
Answer varies
500
A customer engages in strange/ unusual behavior towards you, what should you do?
React professionally and calmly if a customer behaves strangely towards you. If at any time you feel uncomfortable or frightened, you are advised to walk away from the customer, preferably to a "workers-only" area so that you may feel secure. If the situation escalates into something dangerous, you are advised to immediately walk away and inform a manager/supervisor
500
What should you do after filling out an application?
Revise/Review to make sure there are no mistakes and that everything is legible
500
What should you do if you see a help wanted sign/ad at a place where you would like to work?
Go in and ask for an application. Make sure you are dressed professionally. First impressions are important!
500
What skills would be required to be a landscaper?
able to lift 30+ pounds, enjoys working outdoors, dependable, hard working, does not mind manual labor
500
What are two questions you can ask the interviewer?
What do the day-to-day responsibilities of the role look like?
What's your favorite part about working at the company?
What do you see as the most challenging aspect of this job? etc.