Resume
How long should a resume be
One page
Before a job interview you should ______ the company
Research
Where can you look to find a job?
What is something that gets taken out of your paycheck
Taxes
What would you do if a customer can't find something?
Help them find it
What goes at the very top of a resume
Your name and contact information
What should you bring to your interview?
Resume
What is a way to make connections and look into multiple jobs in person?
Job fair
How can you make more money on your paychecks
Work overtime, get a raise, make more sales (more commission)
What do you do if a customer asks you a question and you can't answer it?
Ask a co worker or the manager
On your resume you should put ______ and ______ jobs
paid and unpaid
What should you wear to a job interview
Business Casual clothing
A job where you are only hired for a certain amount of time (ex. cashier during the holidays)
Seasonal
Name two benefits that you could be offered at work that have monetary value.
Health insurance, employee discount, paid time off (sick days, vacation, holidays), meals
What would you do if a manager asked you to perform a task you've never done before?
Ask for help, ask them to explain how they do it or show you how to do it first
Previous job experiences should be described using
Action words
After the interview you should...
Thank the interviewer, follow up
What does PT and FT mean in a job ad?
Part time and full time
How much is federal minimum wage
$7.25 an hour
What should you do if you were confronted by a frustrated customer?
Listen to the complaint
Apologize if necessary
Repeat the complaint to confirm their understanding of the issue (active listening)
Use positive language
Solve the problem
On a separate piece of paper
During the interview you should use _____ listening
active
In PA all those ages 14-17 must have this in order to have a job
Work Permit
$2.13
Say you’re working on a project with a tight deadline, and you’re waiting on something from a coworker who said that they’d get it to you last week. What do you do?
Check in on the person, remind them about the project and that it is due soon, offer to help them