Applications
Name 2 things that you have to put on an application.
Name, date of birth, phone number, social security number, address, references
How should you dress for an interview?
Dress to impress, wear nice clothes
How many jobs should you apply for at a time?
Depending on your level of need and how competitive the industry is, it could be anywhere from 1 or 2 a week to 1-5 a day
What would you do if a customer can't find something?
Help them find it or ask someone else who knows
What skills are useful in stocking/warehousing?
Able to receive data, input data into computer systems, knowledgeable about inventory, how to package and ship
Who should you list as a reference?
Teachers, coaches, previous bosses, case workers, etc.
When should you arrive to an interview?
5-15 minutes early -- explain your answer
What should you search online to find a job?
Jobs in your area, jobs in your training field, "entry level," "part-time"
A customer is demanding a refund for an item they clearly used and damaged, but they don't have a receipt and the damage wasn't from a defect. They're getting louder and other customers are watching. How do you handle this?
De-escalate, explain your position clearly, and refer the customer to a supervisor or help line
What skills are useful for a cashier?
Customer service, organization, money handling, knowledge of store
What should you do if you can't fill out a section on an application?
Write n/a or draw a line through the section
What type of body language should you have during an interview?
Sit up straight, feet on the floor, eye contact
Name a job search site.
Indeed, SimplyHired LinkedIn, GlassDoor, IowaWORKS (answers vary)
A customer asks you a question about company policy, but you're not completely sure of the answer. You think you know, but you're only about 70% certain. What do you do?
Answers vary
What skills are useful for a cosmetologist or barber?
People skills, design, haircutting, safety, organization, ability to work quickly and accurately
Be open, honest, and willing to describe how you've addressed the issue.
What are 2 questions you can expect to be asked at an interview?
Tell me about yourself.
What are your strengths?
What makes you qualified for the job?
(answers vary)
Name 3 different methods/mediums of job searching.
Newspaper, internet, word of mouth, and in-person
During a team meeting, your supervisor asks for feedback on a new policy. You strongly disagree with it, but you're the only one who seems to have concerns. How do you express your opinion appropriately?
Either speak up in the meeting or talk to the supervisor 1-1 if that feels more comfortable
What skills are useful in retail?
Customer service, ability to follow instructions, teamwork
What can you list under experience if you're applying for your first job?
Volunteering, school activities, sports, gigs, helping family members, etc.
What are three questions you can ask the interviewer?
What type of attire does the job require, what are the duties of the job, answers may vary
What is the name of Iowa's workforce development agency, and what services do they provide?
IowaWORKS - resume building, classes, job search assistance, hiring events, etc.
How should you quit your job if you don't want to "burn a bridge"?
Give two weeks notice, talk to your manager, give them a reasonable explanation, etc.
What skills are useful in construction?
Using hand & power tools, measuring, basic math, general reliability skills, etc.