Job Safety
If something is wrong with the machine your co-worker is working with, do you let them know or wait for them to figure it out?
Let them know to avoid an accident.
It is important to greet your co-workers/manager/staff when you arrive at work. True or false?
True!
What are three things you should have on your resume?
Name
Contact (email, cellphone #)
Work experience
Certificates (if any)
Skills
Address (if applicable)
Education/ Qualification
It is okay to be late for the job interview. True or false?
False!! Always be on time, it's your first impression on your possible employer
You don't always have to attend to customers while you're at work. True or false?
False! You have to attend to the customer ALWAYS no matter what role you're working in! Help them when they need it!
It is ok to stop going to work without any notice or informing your supervisor/manager. True or false?
False! Always inform and give prior notice.
When doing any sort of heavy lifting or work around machinery, it is important to wear safety boots. True or false?
True! You must make sure you are safe at the worksite at all times!
What should you wear to the job?
Safe and appropriate clothes according to the workplace. No baggy clothes. No jewellery at food-related workplaces.
Your name should be on top of the resume. true or false?
True! It's the first thing the employer would want to know.
What should you wear to the interview? Name three things?
Blazer
Shirt
Formal shoes
Formal clothes
Formal jacket
Formal skirt
It is okay to shout at a customer if they're shouting at you. True or false?
False! never shout at the customer irrespective of how they're behaving. If things get out of hand, inform your supervisor/manager but always be professional.
How much minimum notice should you give before quitting a job?
2 weeks or 14 days.
Why is workplace safety so important?
Workplace safety is important to keep everyone out of danger, safe, secure and not be worried about accidents and issues and work.
What items should you not bring to work?
Pets, cellphones, personal items.
You should put your medical history on your resume. True or false?
False, unless it is necessary/applicable for the kind of job you're applying for.
What should you not wear to the interview? Name 3 things
Casual t-shirt
Sport shoes
Joggers
Bed-time clothes
Slippers
Pajamas
If you don't know how to fix a customer's problem, you can refer them to another co-worker who may be able to help them. true or false?
True! If you don't know how to help them, maybe your co-worker does!
What should you include in your resignation letter? name two things.
Two-week notice
Thank you
Appreciate your experience
Thank them for the opportunity to work there.
How many different types of workplace hazards are there?
Four! (Fire hazards, biological hazards, chemical hazards and physical hazards.)
What should your work environment look like at all times?
Clean, neat and tidy.
You should include your education in your resume? True or false?
True! The employer would want to know your education qualification.
What should you take with you during an interview? Name 3 things
Resume
References
Directions to the job location
Cash/card
Cell phone (on silent)
If you see a customer approaching you, it is okay to run or hide to avoid them. True or false?
False! Never ignore or avoid the customer. Always help them to the best of your abilities.
It is okay to be rude to your supervisor after you've given him your resignation letter. True or false?
False! Never do that. Always quit your job with a positive impression.
What is the role of PPE in workplace safety?
PPE is Personal Protective Equipment. It protects you from hazards. Gloves, hard hats, masks, safety goggles are all PPE.
How should you treat your boss and co-workers?
With respect and dignity.
Is it important to have a cover letter?
Yes, as it helps your employer know you better and what you expect from the job.
What should you not take to an interview? Name three things?
Pets
Kids
Games
Friends
It is okay to ignore a customer if you are doing another task. true or false?
False! Never ignore a customer.
You can miss work on any day without prior notice after handing in your two weeks notice. true or false?
False! The two-week notice doesn't give you a free pass to miss work. It is still unprofessional
What does WHMIS stand for?
Workplace Hazard Material Information Sheets.
If you see one of your co-workers harassing another co-worker, what do you do?
Inform your supervisor! Do not intervene as it can get thrown out of proportion. Make sure the higher authority is the one taking action.
How many references should you have?
3 (is usually ideal). And make sure your references are up to date to make sure they're available to be contacted when you apply for the job.
What is a sign that the interview went well? Name 3 things.
The employer asked for your contact information
The employer informed you about your salary and benefits
The employer asked to schedule another interview
The employer asked when you can start working.
If a customer approaches you, what should you say to them?
Hello
How can I help you?
How can I assist you?
It is okay to not do your assigned tasks after you've handed in your two-week notice. True or false?
False! You are still an employee for the company and should be doing your tasks as required.
What are some hazards at work?
Tripping over bars, inhaling toxic chemicals, dropping heavy items, machinery malfunction.
If your boss asks you to do a job but you are currently already doing a job, do you leave what you're doing or do you inform your boss that you'll get on the new task as soon as you're available?
It's best to do as the boss says! Complete the new task and then get back to the previous task.
What kind of certifications should you put on your resume? Name 3
WHIMS
CPR
First Aid
Any computer certifications
Any other health related certifications
Things you should ask during an interview? Name 3!
Shift duration
Working days
Team environment or individual?
Vacation time
Company policies
If a customer is looking for a specific product, how do you help them locate it?
a. Tell them which aisle the product is in if you're busy.
b. Tell them you don't know.
c. Walk with them to help them find the product.
d. Don't say anything.
e. Both A and C
Both A and C!
You can stop coming to work before the two-week notice expires. True or false?
False, be regular and professional even though you are not going to be doing that job for long.
When on a construction site, what PPE should you wear? Name three.
Safety goggles, hard hat, safety vest, safety boots.
If a co-worker shouts at you, what should you do?
a. Do nothing.
b. Shout back.
c. Inform the supervisor.
d. Fight!
Inform the supervisor. NEVER fight.
What should you mention in the 'objective' portion of your resume? Name two things.
Why you want the job
What makes you a good fit for the job
What kind of job you are looking for
What role are you looking for
Thank you for your time!
Thank you for having me.
I appreciate you having me today!
How should you greet the customer when they're coming into/going out of the store?
Hello
Thank you for shopping!
Thank you for coming.
You should be respectful to your co-workers and employer, and assist customers to the best of your abilities even when you've handed in your resignation letter. True or false?