Random
Communication
Conflict Resolution
Job Scenerios
Job Skills
100

You should set an ___________ every morning so that you make it to work on time. 

Alarm

100

What is constructive criticism?

Someone telling you how to make your work better in a positive way. 

100

Define the word "Conflict"

A serious disagreement or argument between two or more people
100
What would you do if a customer can't find something?
help them find it
100

What skills should you have to do stock or warehousing?

Know where items belong in the store, knowledgeable about inventory, how to package and ship

200

Name TWO things that could be distractions in the workplace.

Phone, iPad, coworkers, workplace conflicts, etc.

200

What is one way you can respond to constructive criticism?

Respond politely, fix your work, be positive, etc. 

200

Poor _________ causes many workplace conflicts

Communication

200
What do you do if a customer asks you a question and you can't answer it?
find someone who can answer the question (another co-worker, manager/supervisor)
200

What skills would be required to be a cashier?

honest, friendly, helpful, patient, good at counting money, be able to know where things are to inform customers

300

What is ONE way you can show that you are flexible?

Pick up extra shifts, come in early, stay late, volunteer, help someone else, complete a task that wasn't assigned to you, etc. 

300

If you are confused about how to complete a task, what is one thing you can do?

Ask your boss, ask a coworker, write down instructions, etc. 

300

If you see or hear any workplace "drama", you should stay _________

Neutral, uninvolved

300
What should you do if you see someone trying to steal something?
Report them to the supervisor/manager, get help to address the problem
300

What skills would be required to be a custodian?

skilled in vacuuming, cleaning, mopping, good at following directions, good at working independently

400

You have to be at work at 8:00 and it takes you 20-25 minutes to get to work. What time should you leave your house?

7:30 or earlier. 

400

What is one way you can look for new opportunities in the workplace?

Ask questions, ask to learn something new, volunteer to help out, etc. 

400

When is it okay to lose your temper on the job?

Never!

400
What should you do if you see a customer fall or get hurt?
make sure they are okay, report it to your supervisor, call 911 if necessary
400

What skills would be required to be a cook?

able to cook, cut, have math skills, know cooking tools

500

Name THREE things you should always do for hygiene before you go to work. 

Shower, brush teeth, deoderant, wash/brush hair, etc. 

500

When should you let your employer know if you are going to be late or absent?

ASAP - As Soon As Possible!!

500

Who controls your reactions to conflicts in the workplace?

YOU!

500
What should you do if your boss is upset with you?
discuss it with them, listen, apologize, and try to do better
500

What skills would be required to be a secretary?

organized, able to type, use a computer, able to file (keep up with paperwork), good communication skills (answering the phone)

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