personality differences, assumptions and gossiping
What are causes of workplace conflict?
100
refers to the distance between two people.
What is personal space?
100
the competence or skill expected of a professional.
What is professionalism?
100
dress pants, blouse, knee-length skirt or dress, button-up shirt, dress shoes, tie and suit.
What are examples of appropriate attire for an interview?
100
you miss your transportation, you're late for work and you don't have a lunch.
What are examples/consequences of not being prepared?
200
arguing and disagreeing with co-workers
What is workplace conflict?
200
gestures, eye-contact, posture and facial expressions.
What are examples of body language (non-verbal communication)?
200
the written or unwritten rule with regard to clothing at work.
What is dress code?
200
a copy of your resume, pens, paper, references, list of questions to ask, agenda/planner and a smile on your face.
What are items you should bring to an interview?
200
the act of planning control over the amount of time spent on specific activities.
What is time management?
300
cooperation on tasks with co-workers
What is a sign that conflict is resolving?
300
a communication technique where the listener restates what they hear to the speaker, to confirm understanding.
What is active listening?
300
trustworthy, competent, respectful, act with integrity, considerate, courteous, committed, dependable, cooperative and empathetic.
What are examples of professionalism?
300
"What is your greatest weakness?".
What is an example of an interview question?
300
alarm clock, eating breakfast, agenda/planner, setting out clothes the night before and watch or cell phone.
What are things that help you with being prepared for work?
400
what would you like to see happen? what does that look like for you?
What are examples of conflict resolution questions?
400
the skills we use to communicate and interact with each other, both verbally and non-verbally.
What are social skills?
400
the ability to not bring personal issues into work.
What is the phrase "leaving it at the door"?
400
shake hands, greet with a smile, maintain eye-contact, demonstrate good posture and thank interviewer for their time.
What are things to do during an interview?
400
make lists, use down time, reward yourself, avoid procrastination, concentrate on one thing, work in a team and delegate responsibilities.
What are ways to improve time management skills?
500
human resources department
What is an example of an internal conflict resolution resource?
500
tone of voice, voice volume and accents.
What are examples of paralanguage (non-verbal communication)?
500
not conforming to the standards of a profession or unprofessional behavior.
What is unprofessionalism?
500
visit the interview site the day before, arrive 10-15 minutes early, eat breakfast, prepare a list of questions, gather all supplies the night before and take deep breaths.
What are tips for reducing interview anxiety?
500
Specific, Measureable, Attainable, Realistic and Timely.