How to Create a Job
Where do create all jobs?
VRI Software
What are PHB Service job use for?
Sending PHBs
Where do you find the jobs in VRI Software?
Jobs tab
What kind service job type you select if client a needs a new lanyard for their mobile PERS?
Can you send Return Shipping Label?
Yes
What's a FBTN ?
Fall button
Can we assigned an HSR to a Service Job?
Yes
If you need to send replacement unit what kind job do you use?
Service Job
What do you need to select if you want the job to be ship directly to the client?
Self-Install
Do get the option to select the type of pendant?
Yes
When do we select a Service Job?
When we need to send a replacement unit
What do you have to press in the keyboard to open a new job?
What type job you need to choose if you want to send a lockbox?
Add Equipment
For Reason Window - What do we always have to select ?
PHB Issue and Yes.
Order Notes
What are Order Notes for?
to communicate with shipping
When do we mark a PHB Job Urgent?
when the client does not have PHB or if we received a PHB Low Battery Maintenance Alarm from the current PHB.
True or False? If we open a job using task, it automatically opens a service job in VRI software?
True