Leadership
President and Chief Executive Officer
Warren Geller
Hand Hygiene
The emergency code used to announce a fire
Code Red
The steps when using a fire extinguisher
PASS; Pull, Aim, Squeeze, Sweep
How do we measure Patient Experience
a survey known as HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) developed by CMS (Center for Medicare and Medicaid) is sent to the patients home
Senior Vice President of Patient Care Services and Chief Nursing Officer
Kathy Kaminsky
PPE stands for
personal protective equipment
The emergency code used for infant/child abduction
Code Amber
The process if medical equipment breaks down
remove from clinical area, label with a red tag, and notify BioMed
What is the model we use for purposeful hourly rounding
PEEPS; pain, elimination, environment, positioning, smile
Compliance and HIPAA Privacy Officer
Peter Hughes
PPE for patient on contact precautions
gown and gloves
The emergency code used for a security emergency/patient elopement
code gray
How do we know electrical equipment is safe
Biomed checks all patient care and electrical equipment. re-inspection stickers are placed on all equipment
A simple approach to remember how to use service excellence when dealing with patients is GREAT. GREAT stands for
Greet, relate, explain, ask, thank
Vice President for Facilities Management and Emergency Preparedness
Harvey Weber
How do we know equipment is clean
clean equipment is stored in the clean utility room and covered with a clear plastic bag
The emergency code used for a bom/bomb threat
code yellow
The process for reporting close calls/near misses or an error that occurred
submit a Patient Safety Incident Report
What services are offered when a patient's primary language is not english?
cyracom telephone and video interpreting services
Life Safety Officer
Christopher Wienberg
What is the wet time for PDI germicidal wipes (purple top)
2 minutes
The emergency code used for an active shooter
code Silver S
The steps to take if there is a fire in an inpatient patient care area
RACE; Rescue those in danger, Alarm, Contain, Extinguish
Name 2 services that are provided to meet spiritual and cultural needs of patients
chaplain services, special diets (kosher, meatless etc), kosher kitchen, chapel, chapel channel 69, bloodless medicine