Infection Control
What is this process called for proper sequence of putting on PPE
Gown → mask → goggles → gloves
A digital dental onboarding binder, laminated cheat sheets, one-on-one training, shadowing, and supervised audits.
What is the process for training new dental employees in Dentrix and charting?
Call 911, notify clinical staff, clear the area, and stay calm.
What is Rapid Response at OU?
Guardian’s name, relationship to the patient, date, and the procedure being consented to.
What are the required details on an informed consent form?
Giving patient the patient advocate info (Gerri) or Instant Feedback Form.
What should you do if a patient wants to file a complaint?
Rescue, Alarm, Contain, Extinguish/Evacuate.
What does R.A.C.E. stand for in a fire emergency?
The first step in preventing infection
What is hand hygiene?
What is done to ensure ongoing charting accuracy after onboarding?
What are Quarterly peer reviews?
Stay with the patient, call clinical staff immediately, and follow reporting procedures.
What do you do if a patient falls or collapses in the waiting room?
Describing the frequency of assessment, tools used (e.g., 0–10 scale), and documenting response to interventions. Face scale used as well as. (This is in our chief complaint section of notes for dental)
Pain assessment and management?
What should you do if a patient expresses suicidal thoughts?
What is calling extension 850 and ensuring the patient is not left alone
This safety item must be unobstructed at all times
What is the exit path?
You must do this when hands are visibly soiled, after restroom use, or after exposure to bodily fluids.
What is use soap and water?
These two things MUST match in order to have accurate documentation in the patients dental health record.
What are the Chart and Codes.
This is done to prevent contamination from cardboard in supply areas: keep OKCIC supplies out of OUCOD hubs and use covered storage.
What is keeping supplies away from cardboard and using covered storage?
The process of verifying the correct procedure, patient, and site before a procedure is called
What is a time-out?
Limiting access, securing records, speaking in private, and using encryption.
What is how you protect patient confidentiality under HIPAA?
This is the acronym and simple guide in using a fire extinguisher.
What is the P.A.S.S. acronym, Pull the pin, Aim the nozzle at the base of the fire, Squeeze the handle, Sweep from side to side.
According to CDC guidelines, you should scrub your hands for this minimum amount of time.
What is 20 seconds?
Timely and accurate documentation?
Chart notes are to be completed by the end of business day. The "Completed" status in Dentrix signifies that codes are completed and chart notes are signed and complete.
All OKCIC instruments are reprocessed at the Reno location, with secure transport and sterilization tracking.
What is the process of instrument sterilization while at OUCOD?
This is the safe time frame for using a single dose vial after opening
What is within 6 hours (or per manufacturer guidelines)?
At OKCIC, every staff member who interacts with a patient must confirm 2 pieces of information.
What are the two patient identifiers (Patients Name and DOB) used at OKCIC?
OKCIC's online Incident Reporting system.
SafeQual
Proper labeling, color indicators, and intact packaging.
How you know if an instrument is properly sterilized and ready for patient care.
Submit and IT ticket using Sysaid, call Tim and covert to the contingency plan.
What is the process when Dentrix or the VPN goes down.
Requesting and Verifying testing records and doing monthly checks for each dental chair we lease.
What is the water quality monitoring process at OUCOD?
This is reviewed verbally, provided in writing, and documented in the chart, about what to expect after a procedure.
What are post-op instructions?
How you ensure timely and accurate dental documentation?
What is completing notes in Dentrix by end of day with codes, signatures, and required documentation.
This patient safety process- made up of a pre-procedure verification, site marking, and a “time out”- is required before any procedure to ensure the right patient, procedure, and site.
What is the Universal Protocol?