Safety
What does SDS stand for?
Safety
Data
Sheet
BONUS- What is it and where do you find it?
Where can you locate resources on Workplace Violence Prevention?
UMMC Intranet
True of False: If nutrition is identified as a need, no further follow-up is needed.
False. Referral to the PCP must be made, documented, and this area becomes a goal on the ITP.
If you are uncertain of how to answer a surveyors question, you should.....
Consult with a team member, Intranet or other resources.
Tool used to measure progress and outcome for each client
Depending on program:
Quality of Life
DLA-20
Targeted Symptom Rating Scale
Where is one place you can locate the definitions for RACE and PASS?
On the back of your badge, posted on the wall, and the Intranet.
The amount to time that a surface needs to remain wet after wiped down
Dwell Time
BONUS: What is the actual amount of time?
How/when is pain screened for?
Client is asked pain level during initial intake.
Bonus: If identified as a need, what is the process?
Frequency of that the outcomes measurement tool should be completed with each client
Initial, every 6 months with reassessment, and at discharge
What does NPSG stand for?
National
Patient
Safety
Goal
BONUS: Name 1 of these
Actions taken if client is screened/assessed as moderate to high risk for suicide
SW completes full assessment (if not already done)
Safety Plan completed
Added to treatment plan as goal
If a client identifies trauma, abuse, neglect, or exploitation during their intake or throughout their treatment, how is this addressed?
Documented in note, follow-up with SW, listed on ITP (use clinical judgement).
Name 1 thing you could do to prepare for TJC survey
Review Charts
Complete Clean Sweeps
Discuss questions/concerns with supervisor
Participate in prep activities
How are outcomes measurement tools is used in the treatment planning process?
To guide clinical discussion and as a measure for progress?
If the fire alarm is activated, and the fire is NOT in your program area, what should you do?
Close doors, communicate with program staff, assist clients, evacuate, await further instructions from emergency management.
What is a Health Related Social Need?
An individual's unmet, adverse social conditions that have a major impact on people’s health, well-being, and quality of life
What is an example of something you should NOT say to a surveyor?
"I have absolutely no idea"
"Why does it even matter"
"TJC is so lame"
Bonus: What is a more appropriate response?
Example of a tool used in performance improvement process
Fishbone, FMEA, 5 Why's, Root Cause Analysis (RCA), PDMA
True or False: When using a fire extinguisher for a fire, you should continue to spray until the can is completely empty?
False. Only spray as much as is needed to extinguish the fire.
Bonus: Why?
Material to use to adhere something to the wall
Double sided sticky tape or Command type strips
BONUS: What should not be used?
Transportation Food Insecurity
Employment Housing Instability
Finances Utility payment
Community Substance Use
Disability
True or False: A successful TJC survey means there are zero findings/citations.
False. TJC is working together with us to identify areas of vulnerability and improve patient safety. Findings/citations are not intended to be punitive.
Location of performance improvement tools
Intranet
BONUS: Describe location specifically