I can find that on the intranet or ask my supervisor
What are appropriate responses when speaking with Joint Commission surveyors
100
In a secured or locked area
Where all medications must be kept
100
HR Connect
Where do you find Human Resources information?
100
Fire
Dial 911 with location of the fire
What is a code red?
100
Used on all patients regardless of diagnosis
What are standard precautions?
200
hospital badge
What is the form of identification you are required to wear at all times while in the hospital?
200
Must check the 5 rights
-patient
-drug
-dose
-time
-route
What is the process to verify orders and medications prior to administering them to a patient?
200
Hospital's orientation program
Where do new employees learn core Mayo concepts
200
Mayo Clinic Building-Phoenix, Concourse
Mayo Clinic Building-Scottsdale, Concourse level
What is our general location?
200
Legal Document that tells health care providers what a patient's health care wishes are if they become unable to make their own decisions, and who they want to appoint to make decisions for them
What is an advanced directive?
300
permission
What must you obtain from patients prior to allowing a surveyor to enter their room?
300
Incident Reporting-intranet, home page
How are med errors or adverse drug reactions reported?
300
-unit orientation
-complete Individual Competency Assessment
-Have formal education for their job (if applicable)
-have a license for their job (if applicable)
-attend ongoing in-services
-receive an annual performance evaluation or appraisal
What is one item that staff must complete to be considered competent to do their job?
300
Bomb Threat
What is code orange?
300
BarCode Administration (BCMA)
Safe Patient Handling
Falls prevention and intervention
Magnet Champions
Crisis Prevention Intervention
What are some hospital wide performance improvement initiatives?
400
argue with the surveyor or run from the surveyor
What is one thing you should never do with a surveyor?
400
In emergencies only
When can the pyxis override function be used?
400
Allied Health Employee Orientation checklist
What checklist are all new employees required to complete within the first 31 days of start date?
400
Armed intruder/Active Shooter
What is active shooter?
400
Pay attention to detail, Communicate clearly, Have a questioning and receptive attitude, handoff effectively, support each other
What are Mayo's 5 safe behaviors?
500
ask for clarification
What should you do if you do not understand the surveyors question?
What we look at to determine if there are competency issues in the hospital
500
Isolate and contain, notify supervisor, consult MSDS, complete spill report and forward to safety
What to do if have a chemical spill?
500
To inspire hope and contribute to health and well-being by providing the best care to every patient through integrated clinical practice, education, and research.