Emergency Response
During a bomb threat, this information should be documented exactly as received.
What is the exact wording of the threat?
During a fire alarm, the MOD/SOD should never assume this about the alarm.
What is that it is a false alarm?
In the Worship Center, security should assess and intervene in disruptions in this manner.
What is discreetly?
When communicating a bomb threat over the radio, staff should avoid sharing this information.
What are details of the bomb threat?
Security team members are expected to serve at least this many times per month.
What is twice a month?
During an abduction or lost child incident, the first action in the children's area is to do this quietly.
What is lock down the children's area?
In a severe weather event, guests should be directed to these types of rooms for safety.
What are interior or hurricane-rated rooms?
These items are not permitted inside the Worship Center and must typically be returned to vehicles.
What are backpacks or bags?
After a fire alarm sounds, security and deputies are responsible for sweeping the building, assisting with evacuation, and verifying this.
What is the origin or source of the alarm?
These communication devices must remain on and be used at all times to keep communication private and discreet.
What are radios and earpieces?
During a custody issue or domestic dispute, these are never allowed without authorization.
What are unauthorized pick-ups?
During a medical incident, if a deputy is not available, staff should directly call this number.
What is 911?
A volunteer security team member found carrying one of these while on duty will be relieved immediately and asked to step down from the team.
What is a firearm?
When collecting offerings, this person controls access to the safe and holds the money bag.
Who is the MOD?
This expectation reminds security team members that they should be welcoming, kind, and soft-spoken, acting more like this type of person than an intimidating security presence.
What is a Super Greeter?
In an active shooter situation, these three words describe the recommended response strategy.
What is Run, Hide, Fight?
When responding to a medical emergency, staff may need to retrieve one of these life-saving devices.
What is an AED (Automated External Defibrillator)?
If a guest enters the campus openly carrying a firearm, your first action should NOT be to do this.
What is confront the individual?
In a medical incident, this person is responsible for directing emergency services and documenting the incident.
Who is the MOD?
If a team member cannot serve on a scheduled date, they should do this in Planning Center as soon as possible.
What is accept or decline the serving request?
During a lockdown, staff and volunteers are expected to do these three things.
What are lock rooms, stay silent, and follow lockdown protocols?
After severe weather has passed, services may resume only after receiving this.
What is the all-clear?
During perimeter checks, only these individuals should be allowed to remain on campus.
Who are authorized individuals?
A reporter approaches a volunteer with questions about an open-carry incident. According to protocol, the volunteer should direct them to this person or email address.
Who is the Executive Pastor or what is info@journeychristian.com?
This expectation reminds team members to remain calm, follow protocols, and prioritize safety over urgency in every situation.
What is Respond with Wisdom?