Properties
What is a key property of the Miracle Balm?
Jojoba oil, meant to mimic the natural oils on your skin
How do we speak to JETM?
Buildable coverage, sheer, skin-like product, evens redness, tones skin
What are some add-ons with the WTF?
The Everything Brush, The Skin Brush, The Face Pencil, the Neutralizer Pencil, the Sharpener, Miracle Balm
This product lifts and cuts darkness.
The Neutralizer Pencil
What is a key testing claim of the Miracle Balm?
Non-comedogenic
What are some notable ingredients of the Hippie stick?
Shea butter, beeswax, sunflower oil, caster oil, coconut oil, essential oils
How do we speak to the Lip and Cheek stick?
glides effortlessly onto skin for a beautiful light wash of colour, nourishing, blendable, buildable
What are add-ons for Just a Sec eyeshadow?
The Best Eyeshadow, Eye Detail Brush, The Best Pencil, Gel Liner
What product has Lemon, Neroli, and Sandalwood as key notes?
BKLYN
What are the Miracle Balm shade categories?
All-over tint, blush, highlight, colourless glow
What do all of JR's complexion products have in common (Neutralizer, Face Pencil, WTF, JETM)?
Dermatologist Tested
What is the best verbiage to use when directing a customer towards the waitlist?
Kind and concise. Example: "All associates are currently occupied, but if you would like any light makeup needs like a shade match for our WTF/JETM/Face Pencil/Neutralizer, we encourage you to sign your name on our list at the front, and will call your name as soon an associate is available." Can encourage the customer to walk the tables and try on any products with applicators in the meantime/sit.
What are some add-ons for the Eyebrow Pencil?
The Brow Gel, Eyebrow Brush
A customer comes in and wants to learn more about all of JR's products, how to apply them, and the best colours for them. What would you suggest?
Makeup Lesson
What is Bobbi's lip shade in The Lippie Stick?
The Lippie Stick - Me
What product has shea butter and vitamin E to condition the lips?
The Classic Lip
What is the best verbiage to use when a customer says "I need everything"?
Ask lifestyle questions and start with a complexion routine. From there, products can be added or built on.
What are some add-ons for the Classic Lip?
Matching Lip pencil, cool gloss, hippie stick, Lippie stick in original
What tool is perfect for applying the Everyday Sunscreen?
The Daily Brush
What is niacinamide?
Strengthens skin lipid barrier, keeps skin hydrated and prevents water loss, has vitamin B3
What product has shea butter, caster seed oil, and natural plant waxes?
The Face Pencil
How do you speak to ceramides?
Does have anti-aging properties for elasticity. Hydrates and softens skin.
What are some add-ons for Everyday Sunscreen?
eye cream, rich eye cream, light moisture cream, multi-vitamin serum (recommended use with sunscreen on top), oil-free moisturizer, miracle cream
What products have jojoba oil? (Hint: 3)
Miracle Balm, Oil Stick, Lippie Stick
What can you use the Hippie stick for?
Hair flyaways, dry skin (ie. heels, elbows, lips, etc.) to rehydrate