TRAINING EXPECTATIONS
ELECTION PERIODS
MEDICARE 101
MEDICARE BASICS
MEDICARE
100
WHAT IS THE NAME OF THE FACILITATOR? 

WHO IS FRANSISCO CID 

100

MR JONES RECENTLY MOVED FROM FLORDIA TO NEW YORK. WHAT ELECTION PERIOD COULD HE USE? 

WHAT IS THE MOV ELECTION PERIOD. 

100

What is it called when you sign up for Part B after turning 65?

what is delayed part b 

100

Prior to the implementation of this Act, Medicare beneficiaries had to pay the full cost of prescriptions while in the "donut hole"

What is the Affordable Care Act?

100

What are the parts of Original Medicare?

Part A

Part B

200

WHAT IS THE TIME CLASS STARTS?

WHEN IS 9:00AM EST 

200

MRS HULSEY IS RECENTLY 65 AND RETIRING SHE IS CURRENTLY LOOKING FOR MEDICARE COVERAGE. WHAT ELECTION PERIOD WOULD SHE BE ABLE TO USE. 

WHAT IS NEW/IEP

200

WHAT 2 PARTS OF MEDICARE MUST YOU HAVE TO SIGN UP FOR A MEDIGAP PLAN?

PARTS A AND B 

200

The full name of the agency that regulates Medicare

 What is the Centers for Medicare and Medicaid Services?  

200

When is the Annual Election Period?

October 15-December 7

300

WHAT IS THE PERCENTAGE OF CLASS YOU ARE ALLOWED TO MISS? 

WHAT IS 20%

300

RUTH HAS RECENTLY LOST COVERAGE THROUGH HER EMPLOYER. WHAT ELECTION PEIROD WOULD YOU USE TO ENROLL HER IN A PLAN? 

WHAT IS LEC.

300

HOW LONG DO YOU NEED TO WORK TO RECEIVE PART A AT NO COST 

10 YEARS OR 40 QUARTERS 

300

This amount is the late enrollment penalty for Part D for each month someone delays signing up

What is 1%

300

Who is eligible for Plan F?

Individuals who turn 65 prior to January 1, 2020

400

WHAT IS NOT ALLOWED TO BE AT YOUR DESK?

WHAT IS A PHONE 

400

AMBER IS 67 AND JUST GOT OUT OF PRISON, SHE CALLS YOU TO ENROLL IN A MEDICARE ADVANTAGE PLAN. WHAT ELECTION PERIOD WILL YOU USE 

WHAT IS INC. 

400

What plan provides the customer with a cash benefit for hospitalization?


HIP-Hospital Indemnity Plans

400

To enroll in a standalone Part D plan, a beneficiary must be enrolled in what part(s) of Medicare

What is Part A AND / OR Part B?

400

Alexander was born on September 1, 1956. This is the first day of his IEP

What is May 1?

500

WHAT PART OF YOUR WORK EQUITMENT MUST BE ON AT ALL TIMES DURING TRAINING, UNLESS YOU ARE LEAVING YOUR DESK? 

WHAT IS THE CAMERA. 

500

JET IS 32 AND CALLS YOU LOOKING FOR INSURANCE. WHAT ELECTION PERIOD WOULD JET BE ABLE TO USE 

WHAT IS NONE. 

500

If a customer does not qualify for a Medicare Supplement plan, how will you further assist the caller?

Suggest a MA/MAPD plan

500

In order for Medigap to provide 1st day coverage for pre-existing conditions, a member must have had continuous creditable coverage or a gap in coverage no longer than this number of days before the start of Medigap coverage

WHAT IS 63 DAYS

500

When does underwriting apply on a Medicare Supplement?

If an individual is outside of their guaranteed issue period or if they are upgrading to a different Medicare Supplement plan.

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