Terminology
What is a T2 connection? What bikes have use the T2 connection?
T2 is the name of the new style wire connections for the main wire harness.
The Rip Racer and RCS 2022 use the T2 connection wire harnesses
What does an Error 30 mean? How do resolve this Error Code?
A break in communication between the handlebar controls and the Controller.
Disconnect all connection points on main wire harness and reconnect after inspection. If error code is still present, replace controller, main wire harness, and display
What makes the Rip Racer drive-train different from all of our other models?
Has a single speed free wheel and chain tensioner instead of a derailleur
What are the individual parts that make up an assembled spoke rear wheel?
Tube, Tire, Rim Strip, Hoop, Spokes, Nipples, Hub, Motor, Brake Rotor, and Cassette/ Free Wheel
What does an Error 8 Code mean? Where do we want to check? What should the customer send in if sending in for service?
What is a break in communication between the motor and controller.
Check motor cable and connection points.
Rear wheel and controller(Confirm the customer knows the difference between the controller and display)
What are the main differences between a Hyper Scorpion and a Scorpion X?
The programming on the controller, turn signals, Halo functioning headlight
What is the difference between a screw and a bolt?
Bonus: Where can you find the single screw on a bike?
Bonus Answer- The only screw on our bikes is located on the upper dock
What does an Error 4 mean? What is the most common cause of this error code?
An error 4 is an open throttle fault.
Most common cause is a faulty throttle
Which of our currently sold bikes come with a 160mm brake rotor?
Currently, none of our bikes come with a 160mm rotor. All current bikes come with 180mm rotors
What is the part of the stem that secures the handle bars to the stem?
The part is called a face plate. It is the removable part of the stem that uses 4 bolts to clamp down the handlebars
What is an Error 21? How do we resolve an error 21?
An Error 21 is a Speed Sensor fault.
Replace rear wheel or motor core if sending in for service
Which of our bikes use a dummy Torque Sensor?
Camp Scrambler, City Scrambler, OG Scorpion