Delegation & Motivation
What are the 3 questions to ask yourself before delegating?
1. Do they know what to do?
2. Do they know how to do it?
3. Do they want to do it?
Which of the 3 V's (verbal, vocal, and visual) can most influence the audience's feelings?
7% verbal, 38% vocal, and 55% visual
What are the 4 impromptu scenarios you need to be prepared for?
1. When you can answer, but need to buy time or organize your thoughts
2. When you can’t answer and need to pass it to someone in the room
3. When you need to delay the answer until after the interaction , meeting, etc
4. When you need to shut down the line of questioning altogether
Come up with a relevant question...
As you know, I am in a coaching program. However, today is my last session. Therefore.....
love it!
What are the 3 options for motivating people?
Bonus: do you know which one is mine?
Play*, purpose, potential
What are the 4 aspects of Visual Presence?
eye contact, posture, gestures, and facial expression.
Name one strategy for when you need to shut down the line of questioning altogether
Share what you DO know
Come up with a relevant resolution...
As you know, I am in a coaching program. However, today is my last session. Therefore.....
cool!
Diagnose this issue: I don’t have time for this.
Perfect!
Name one strategy to reduce fillers/hedging language
Exactly!
Name one strategy for when you can’t answer and need to pass it to someone in the room
Think out loud (real questions), boomerang
Come up with a 2-3 relevant options for continued growth...
As you know, I am in a coaching program. However, today is my last session. Therefore.....
Awesome!
Diagnose this issue: Isn’t this the same thing we already did?
Yaaaaaaas!
Which vocal style am I using?
Good job!
Name one strategy for when you need to delay the answer until after the interaction , meeting, etc
Admit you don't know
Answer using Opinion+2
As you know, we have been working together since February 2024. However, today is your last session. Therefore, how will you continue on your own?
Beautiful!
Diagnose this issue: Mary is better at this, can she do it?
Nice!
Say this sentence using your assertive, consultative, and then motivational voice: "Now is the time to act"
lovely!
Name one strategy for when you can answer, but need to buy time or organize your thoughts
Delay and probe, think out loud (rhetorical), sentence stems
If your boss or a colleague asked you, "How was your communication coaching?", what update would you give them using OCTA?
OCTA = objective, current position, tasks/timetable, asks.
Wonderful!