You Give Me Purpose
What is: Prepare patients and families and help set expectations for their SNF stay
The first step is to review this, which guides anticipated care...
What is: Initial assessment and treatment plan
This department leads the Jumpstart meetings
What is: Social Work and Discharge Planning
Families are informed about this aspect of visiting
What is: visiting hours
Jumpstarts should happen within this time after admission
What is: 24-48 hours
These are critical meetings because...
What is: patients are transitioning from the hospital to our centers
These should be identified early to ensure the patient and family feel involved
What is: Patient/family goals/plans
This team reviews the Recovery Map
What is: Rehab/Therapy
Sometimes... we have to move patients due to ISO, roommate conflict, maintenance, etc. This process is called a
What is: Room Change
Each meeting is designed to be no longer than this time frame
What is: 10-15 minutes
Jumpstart meetings help build this with patients and families...
What is: Trust
Staff are expected to recognize and address these right away
This department verifies payor sources and explains insurance coverage
What is: Business Office
This is discussed from admission through the end of patient stay
In high-volume centers, meetings may be split between these two times of day
What is: morning and afternoon
We have a responsibility to provide many things like "Care Beyond Compare" but we also want to make patients feel...
What is: Safe
As staff are needing to establish a personal bond also called...
What is: Caring Connection
This department reviews therapeutic diets dining routines
What is: Dietary
"Medicaid? We don't have that..." This looks like a job for these 2 departments
What is: Business Office and Social Work and Discharge Planning
This leader is responsible to ensure the Jumpstart process is completed
What is: Administrator
West word of the year.....
What is: ACCOUNTABILITY
Patient preferences, choices, and this booklet are reviewed at this meeting
What is: Admission Welcome Book
This department ensures that patient rooms and laundry are handled
What is Housekeeping/Laundry
Education is provided on these 3 health areas: conditions of aging, nutrition, and this...
What is: Pain management (pain scale/PRN)
This department is in charge of scheduling Jumpstarts
What is: Admissions