Family Wellness
YMCA
Pool Rules
Customer Service
Staff Policies
100

Which locker room doors get alarmed at closing

Mens and Womens, not Family

100

What needs to go in the pool when the climbing wall is being used?

The rope

100

Are we open on the 4th of July?

No

100

A patron has a question about the pool schedule, where can they get their own copy? (2 answers required)

Online
Front Desk
Phone App
Staff Office

100

After you clean up an accident in the pool, what needs to be done to the net before putting it away?

Spray with disinfectant

200

Someone just went down the orange slide. When can the next person go down?

When the first person is at the ladder/edge of pool

200

When is the wibit in the pool?

Sundays 2-5pm

200

What should the exercise equipment be used for?

Exercise only

200

What is offered on Saturdays from 12-12:30pm?

Swim level assessments (no registration required)

200

You notice that chemical stats were missed, what should you do?

Take the stats.

300

What do you do if the vacuum bag falls out of the vacuum?

Leave it be, and contact supervisor/leave note for supervisor

300

How many geysers are allowed to be plugged at the same time?

All three/ all of them

300

A child under the age limit is at the pool with no parent or guardian. What should you do?

Stop the kid, and contact the front desk/MOD to assist in finding the parent/guardian

300

Someone comes and tells you that the showers are cold in the locker rooms. What should you're response to the patron be?

Tell them that you will contact the front desk in order to have someone take a look at it. 

300

Whose responsibility is it to ensure your posted shift has been taken?

Yours


400

Where on the deck should patrons never be, other than for retrieving toys?

Roped off area under the orange slide

400

What 2 camps do we do swim lessons out at Barnesville?  are these camps during the morning, afternoon, or evening?

Camp 2 and 3 

Morning

400

We never allow kids to climb up the slide. This still needs to be enforced. However, can kids go down the slide head-first?

Yes  (as long as it is safe)

400

A parent wants to sign up for swim lessons or another program. Where are the 2 best places for them to go to sign up

1. Front Desk
2. Online
Only refer to Max or Abby for specific questions

400

What kind of footwear should you have while guarding?  

Barefoot or Sandals

500

Describe specific steps to putting the vacuum in the pool at closing.
1. How to ensure the rope does not get tangled?
2. When/how to turn on the vacuum?

Walk to the shallow end to stretch the cord out

Put vacuum in the water first, then turn on

500

What YMCA staff rules/policies apply while guarding at other locations?
While guarding at island Park where should the lifeguards be stationed?

All of them.

Up in the lifeguard chair.

500

What is the age for lap swim?

15 or lifeguard approval.

500

How can swimmers get a free T-shirt?

Swim 50 miles, or 300 miles

500

How should you fill the test tube for taking chemicals?
Prior to putting the drops into the test tube, is it required to remove the test tube from the ColorQ?

How should you mix the drops into the water?

Use the sample bottle


Yes

Flip the test tube once, with the cap on.

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