Guess That Disposition!
"This mailbox is full, and will not receive messages at this time."
What is the "No Message Left" disposition?
35 years old, completed their primary series, and received a booster on September 29th, 2022.
What is being up to date? (Will accept "may be immunocompromised")
This cannot exceed a maximum of 25 seconds/35 seconds if you're on auto-dial.
What is your Wrap Up Time?
"Omicron Variants are currently causing over 90% of the COVID-19 cases in the U.S. and are predicted to spread this Spring and Summer. Getting the updated bivalent booster, released September 2022, provides protection against severe illness, hospitalization, and death from COVID-19. The CDC recommends everyone stay up to date with recommend COVID-19 vaccines, including receiving a bivalent booster dose."
What is the rebuttal for "Have Not Received the Booster/Not Interested" calls?
The first rodeo in NJ was here!
What is Cowtown/Woodstown, NJ?
There is a movie playing in the background, only for the call to end before you can say your call opening.
What is the "Dead Air" disposition?
67 years old, most recent vaccine was on January 10th, 2023.
What is being eligible for the additional booster?
What is 15 calls per hour/CPH?
This is what you are supposed to say at the end of every call.
What is the Call Closing?
Square dancing!
What is New Jersey's State Dance?
The consumer is no longer a resident of the state?
What is the "Declined- Other" disposition?
21 years old, unvaccinated.
What is being eligible for one dose of the Pfizer or Moderna Bivalent?
This is the total amount of time we can spend on break status during the day.
What is 72 minutes/two breaks, a lunch, and 12 extra minutes?
"The information I will be asking you today will be kept private with the State of New Jersey and only used to register you to receive a COVID-19 vaccine. Note that the vaccine is available for free, at no cost to you and regardless of immigration status."
What is the registration scripting? (Will accept any variation of this)
Where Bill's dad went swimming.
Where is Hoboken?/What is the Hudson River?
The consumer is curious about the additional dose, and asks questions about it, but is 23 and has received a booster on October 31, 2022.
What is the "General Support" disposition?
83, healthy, most recent dose was April 14th, 2023.
What is being up to date?
You can only use three of these, 24 hours prior to when you want to use them.
What are Occurrence Free days?
"If you provide me with your zip code, I can gladly assist you with finding a nearby location to receive the updated booster or schedule an appointment for you.
The cost may vary based on insurance coverage and pharmacies policies."
What is the NEW vaccine cost scripting?
This town is home to the 200lbs. of roadside spaghetti that was dumped from someone's home.
Where is Old Bridge, NJ?
A homebound request was just completed.
What is "Vaccine Roll-Out and Location Provided" (will accept any variation of this)?
6 months old, unvaccinated.
What are two doses of Moderna Bivalent, or three doses Pfizer Bivalent.
We have this day off, coming soon.
What is July 4th?
"Thank you for sharing that with me. It is recommended and highly encouraged that everyone that is eligible to receive the booster get it now. Staying up to date is the best way to protect yourself. Research shows that the level of protection decreases overtime especially among older adults. Getting the booster now can lower your risk against severe illness."
What is the rebuttal for "Declined - Time and Convenience" calls?
This animal was used during a traffic stop, where the driver claimed that the animal was the one driving.
(This was in a previous morning huddle)
What is a dog?