COLOGUARD
HTN PROCESS
LAB PROCESS
VACCINES
MISC.
100

Who qualifies for a cologuard?

Any self-pay patients from category 1-4.

100

What is an abnormal blood pressure?

Anything above 140/90.

100

How long does blood have to sit before spinning?

40 minutes. 

100

What vaccines do we offer for up to date 4/5 year olds?

Quadracel and Proquad.

100

When is Relias due?

June 30th

200

How often do patients have to do the Cologuard?

Every 3 years if normal. 

200

Who creates the patient case for abnormal blood pressure follow-ups?

The providers. 

200

What is the new check-off process for labs?

Check-off as we go.

200

What is the recommended age for the pneumonia vaccine for adults?

50 years of age

200

Where can you find the SDOH screening questions and how do you score it?

It is located under the Social History Section.

It is scored by putting the year of the last SDOH screening review.

300

How do you submit Cologuard orders? Both self-pay and insured patients.

Self-Pay: Submit by paper-print out and complete patient assistant application. 

Insured: Submit by interface. 

300

Who should you contact if you are unsure about something throughout the HTN process?

- Site Manager/Supervisor

300

What time are our LabCorp pickups?

- around 1-2PM

- 5PM

300

What is the interval time for the 3 series dose of HPV?

First dose

2nd dose: after 2 months

3rd: 4 months after 2nd dose. 

300

What do you press when you are done creating a patient case?

Data Entry Completed

400

What is the most frequently used diagnosis code for Cologuard?

Z12.11 or Z12.12.

400

What is the process for an abnormal blood pressure in office?

1. Turn the blood pressure sign to show that it is elevated. 

2. Do not mark the patient as ready and recheck the blood pressure in 5 minutes. 

3. If still elevated, let your provider know so they can address it during the visit. 

400

What do you do if there is no tickler created for a lab?

The MA should go to the provider that ordered the lab and ask that they create the tickler so Front Desk can check them in. 

400

What are the components of Vaxelis?

dTap

HIB

Hep-B

Polio


400

What should be added to MRI orders by either the provider or whoever is doing the referral?

W/ Contrast per radiologist. 

500

Why would a patient get billed for Cologuard?

The patient assistance was not properly filled out during the ordering process by the MA.

500

What are the steps after a patient reports normal blood pressure at the 2 week call?

1. Document on patient case and send back to the provider.

2. Have FD check-in the patient under the TH. 

3. Document the BP under the vitals section and transfer the DX code from the last visit. 

4. Close the encounter. 

500

What specimen need to be bagged separately?

Urine Cultures

Ambient labs

500

What are the typical 1 year old vaccines?

HIB

Hep-A

MMR

Varicella

PCV

After 6 months of prior dose: dTap

During flu season: Flu

500

What does C.O.N.N.E.C.T stand for?

C: Contact

O: Opening

N: Name & Title

N: Needs

E: Explanation

C: Closing

T: Thank you

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