Beverages
Firework Pre-Mix to lower line / Add Ice / Base / Blend / Add Raspberry Pearls to cup / Pour drink / Add Strawberry Purre / Top with Vanilla Sweet Cream Cold Foam
What does the update to Play Caller App allow now?
Starting 5/29-6/2, allows Play Callers to offer called off shifts that have not yet started, directly to Shift Marketplace
What are Q3 priorities?
Our success starts and ends with partners
Deliver customer experience to win morning
We are the community coffeehouse
Reintroduce Starbucks
For how long will the Firework Frappuccino be advertised?
July 1 - July 7TH
What pastry is coming back?
Brownies on 6/23, remember to update signage and pastry case to sirens eye
What 3 Strato Frappuccinos flavors are launching?
Salted Caramel Mocha
Strawberry Matcha
Brown Sugar
What will now be visible to customers on the Starbucks App?
Price Transparency on 6/24 customer will now be able to see pricing before checkout
What are the 5 Key Moments?
Greet Warmly
Offer For-Here ware
Craft with Message on Cup
Direct Handoff
Clean Lobby/Condiment Bar
When should Mid- Summer Training be completed by?
6/23
When should emergency pulls be done?
5/26 This function can be used sparingly when thawed product, including items in the pastry case, have sold out and the temporary outage may create a negative customer experience
What 2 drinks are being promoted in Promotional New 6/2
Summer Skies w/ Strawberry Cold Foam
Green Tea Lemonade w/ Strawberry Acia Base
SR members will now earn what when using a personal cup?
6/24 SR members who use a personal cup will now earn double Stars on their entire order. With this new benefit, the 25 bonus stars will be retired – there is no limit to the number of times a customer may receive this benefit daily.
What 2 Areas of Operations Checks have been added?
Store Safety & Security
Funds Management
When will Shift MarketPlace be the exclusive tool for partners?
Beginning 6/30, Shift Marketplace will be the exclusive tool to make any shift changes initiated by partners, including all shift offers, pickups, and swaps.
What 2 items can now be ordered on RP.
MOP stickers and Anniversary Pins!
What ingredients are being changed to align with per scoop standard?
6/24 Matcha and Dried Fruit Inclusions
What app is being downloaded on to SM laptops by end of June?
KitchenSync
Name 2 updates to the hiring process?
What needs to be completed prior to LE 2025 by SMs?
- 6/9 schedule has all noncoverage/training clearly communicated
- updated evacuation packet
- filled out contact list and updated partner numbers
- schedule for 6/23 posted
- Punches completed
- set out of office message
What change is happening to Tall Cups?
New Tall cups are more sustainable and fit grande/venti hot lids