Super Heros of the Senior Leadership Team
Innovation at Mayo Clinic
Mayo Values
Pulse Metrics
Mayo Fun Facts
100

This SLT member has several Captain America t-shirts.

Who is Todd?

100

This founding father of Mayo mortgaged their home to buy a microscope for the Clinic.

Who is Dr. William Worrall Mayo?

100

Value the contributions of all, blending the skills of individual staff members in unsurpassed collaboration.

What is Teamwork?

100

These are the 3 categories of the HB and PB Pulse Reports.  

What are Financial, Automation, and Denials?

100

In 2023, we celebrate these many years of Mayo Clinic being of service to our patients.

What is 160 years of service?

200

Captain Marvel is this SLT member's selected hero.

Who is Sharon?

200

Innovation has been a standard of the Mayo practice and as the practice grew, Drs. William and Charlie welcomed partners and associates whose skills complemented their own, establishing the model of teamwork that continues today.  This provider was the first partner added to the Mayo family practice.

Who is Augustus W. Stinchfield, MD?

200

Infuse and energize the organization, enhancing the lives of those we serve, through the creative ideas of unique talents of each employee.

What is Innovation?

200

This is the highest category of trophy in the Pulse program that represents the top 10 Epic customers.

What is diamond trophy?

200

Each year, Mayo Clinic see this many unique patients from all states and 143 countries.

What is 1.3 million unique patients?

300

This SLT member IS Mr. Terrific.

Who is Vivian?

300

This partner introduced the concept of integrated medical records for individual patients stored in a central place that is still used today.

Who is Henry Plummer, MD?

300

Treat everyone in our diverse community including patients, their families, and colleagues with dignity.

What is Respect?

300

Here is where you can find information on how other Epic customers improved their Pulse ratings and other Financial Programs.

What is the Pulse Opportunity tab?

300

The Mayo family joined forces with the Franciscan Sisters to provide support to the Rochester, MN community after this natural disaster.

What is the tornado of 1883?

400

Dr. Strange is this SLT member's selected superhero. 

Who is Jared?

400

During World War II, Mayo Clinic conducted top-secret, pioneering aero-medical research.
This key innovation was development and worn by American aviators in World War II and helped win the air war.

What is the anti-blackout suit or G-suit.

400

Deliver the best outcomes and highest quality service through the dedicated effort of every team member.  

What is Excellence?

400

This is the total number of Pulse points we need by the end of June 2023 to show a 25% improvement over our 2022 score.

What is 119?

400

Mayo Clinic is dedicated to the care of our patients and the care of these raptors.

What is the Peregrine Falcon Program?

500

This SLT member mirrors the qualities of Batman.

Who is Praveen?

500

Mayo Clinic helped revolutionize open-heart surgery with the invention of this machine.

What is the Mayo-Gibbon Heart-Lung Bypass Machine?

500

Adhere to the highest standards of professionalism, ethics, and personal responsibility, worthy of the trust our patients place in us.

What is Integrity?

500

Last week (5/28/23) we had 4 pulse metrics achieve an all-time best score ans one that earned its first ever trophy.  Name one of these pulse metrics.

What is (any of the below)?

  • Payment Plans Using Auto-Pay
  • PB Denial Registration/Eligibility
  • PB Insurance Net Collection Ratio
  • Financial Self-Pay
  • HB Self-Pay 90+ earned its FIRST EVER trophy (BRONZE)
500

Music plays and important part in the healing mission of Mayo Clinic.  Since 1928, our Rochester, Minnesota, and the only medical center in North America, has featured this unique musical instrument.  It was installed by the Mayo brothers to be played in honor of our fallen soldiers.

What is the Mayo Clinic carillon?

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