Benefits
COBRA
WEX
Wild Card
Birthday Buddies
100

This is the maximum an employer could contribute towards a Medical FSA if a participant elects $0.00.

What is $500.00?

100

This is the name of the procedure document indicating how to create a one-time file tracking form.

What is the One-Time File (Spreadsheets) Requests Procedure?

100

This is the date that Discovery Benefits was officially acquired by WEX.

What is March 5, 2019?

100

If money wasn't a concern, this team member would 'think' all day.

Who is Jes S?

100

This team member has a birthday on August 22nd.  

Who is Tabitha S?

200

This is what the FSA denial code 03 means.

What is not within the plan year?

200

COBRA Incoming File Guide - Fill in the blank:

Information was updated that requests to set up a new incoming file with a vendor who is part of a partnership should be sent to _____ rather than the ____ team.

What is the Partner Solutions Manager and Integration Analyst Team

200

This will happen to accrued FTO balance between 41-120 hours effective 1/1/2020?

What is paid out at 50% of employee's current pay rate?

200

This daredevil auditioned for the American Ballet Theatre.

Who is Rachel B?

200

This team member has a birthday on July 7th.

Who is Jamie S?

300

DBI will make this number of attempts to notify Hector his HSA is blocked due to IDV if he has an email address on file.

What is 4?

Day 1 - Email notification

Day 15 - Email Notification

Day 30 - Physical Mailed Letter

Day 45 - Final Email Notification

300

This is when we need to utilize the COBRA Plan Updates Sub Case Template.

What is submitting sub cases to COBRA Operations for various requests that include plan adds, removals, updates or for rate changes after the renewal is completed?

300

This is the new dress code that rolled out effective 5/31/2019.

What is Shorts and T-Shirts are now allowed?

300

This team members biggest pet peeve is the toilet lid being left up.

Who is Becky C?

300

This team member has a birthday on December 1st.

Who is Haily J?

400

New debit card follow-up process: If Hector/Julie request a courtesy reactivation of the debit card. This is when the debit card will revert back to a suspended status.

What is Overnight/Next day?

400

This is the TAT for COBRA Continuant File Processing.

What is

1) If sent in our file format - Up to 2 business days.

2) If not in our format - Up to 7 days to convert the data. Up to 2 business days to process once approved by employer. 

400

Name 2 of the 3 new holidays that we will observe beginning in 2020.

What is Martin Luther King Jr Day, President's Day and Columbus Day?

400

This lucky team member had the opportunity to meet Snoop Dogg.

Who is Leah B?

400

This team member will be celebrating their birthday tomorrow.

Who is Andrea P?

500

New debit card follow-up process: If a client doesn't have DC Sub Files in place, this is how many notifications Hector receives and the approximate days he receives them if documentation is never provided.

What is 4 and?

Day 1 - First receipt request

Day 45 - Second receipt request

Day 105 - Overdue notice

Day 200 - Denial and request repayment

500

Name 3 out of 10 features addressed in the LEAP User Tour:

What is Company Details & Plans, Set Up Now (Design Guides), Contacts, Get Help, New Case, Discovery Analytics, Plan documents, Billing & Invoicing, Discovery Tests and Discovery SmartCommute

500

Beginning in 2020, this will be the new day of the week that we get paid.

What is Friday?

500
This is the team member you should not talk to until after 9 am. 

Who is Alicia W?

500

These two team members share a birthday on September 21st.

Who is Mirela and Rachel B? 

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