Hospital
Patients
General Knowledge
Tasks
While Volunteering
100

What does "Code Red" stand for?

Fire

100

What is the most important thing for you to do while a patient is telling you a story?

LISTEN. 

- eye contact, body language, etc.

100

Once you have a parking pass, where do you park while volunteering?

Staff Parking Lot

100

When doing water rounds, what is it important to ask the unit clerk for ?

water restriction list

100

When can you discuss a question or issue with a supervisor?

Any time

200

What floor is the main inpatient unit?

3rd Floor

200

What form of questions should you use when visiting with patients?

Open Ended Questions

200

How many hours per week are you required to volunteer?

2 hours

200

What task is your main priority when volunteering?

Interacting with Patients

200

Where do you store your belongings and sign in and out of  your shifts?

Junior Volunteer Office on 2R

300

For infection control and your own safety, what should you do after helping a patient?

wash or sanitize your hands

300

The information and personal information you hear from patients is, and must always remain _____?

Confidential

300
When visiting patients with dementia, it is important to always join the ______?

Journey

300

Give two examples of tasks you may do with patients in the hospital.

games, puzzles, music, walks, reading, talking, etc. 

300

What do you do if you are unable to attend a shift?

Contact Deb or Lyndsey

400

What do you do if there is an infection control sign on a patients door that is for airborne precautions?

do not go in 

400

If a patient needs help to go to the bathroom, what do you do?

Ring for a nurse

400

What are 3 ice breaker questions you could use when visiting a patient?

Judges Decision

400
How many blanket warmers are there and where are they located?
2. ICU and Storage Room
400

What two items are you required to wear for each shift?

t shirt and ID Tag

500

What does PPE stand for?

Personal Protective Equipment

500

Name two things to be aware of when communicating with a patient with dementia

Judges discretion 

500

What does code green stand for?

Evacuation

500

What items are stocked on the hallway infection control cabinets?

gloves, masks, gowns, PPE

500

Name three additional tasks you may do if not interacting with patients? 

Water rounds, stocking supplies, MARS, Soiled Utility, etc.

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