Access
Application
General
Login
Users
100
The initial question to ask when someone requests access to JusticeXchange.
What is "Do you want booking data or PSE sale information data?"
100
Does the application work on a tablet?
What is no?
100
The original license type that allows law enforcement to track booking data information.
What is JusticeXchange?
100
Can agency admins change passwords for other agency admins?
What is no?
100
Who is the state admin for Arkansas?
What is ACIC?
200
The four enterprise states.
What is KY, MS, WA, and AR?
200
Public records is an example of what?
What is an additional feature or extra data source?
200
A secondary license type that allows law enforcement to track PSE sale data information.
What is NPLEx LE?
200
When resetting passwords, it is important to _________ with the caller until they are able to log in.
What is stay on the line?
200
Application used to update agency information if requested.
What is Appriss Explorer?
300
Users should reach out to their _____ if their agency is not listed AND if they are in an enterprise state wanting booking data.
Who is their state administrator?
300
To extend a watch, the user will scroll over which tab?
What is "Watch"?
300
Key question to ask a user when trying to locate their account.
What is "Do you know your username or email?"
300
Statuses you are able to change.
What are Locked out and Inactive?
300
Can request a new site be added to Appriss Explorer.
Who is the account manager?
400
Where does a person's request route if they want access to booking data in a non-enterprise state?
Who is account management?
400
A notification that lets a user know someone else has a similar watch.
What is a deconfliction watch?
400
When locating a user's account, what are four things you should look at?
What are user status, license type, security level, and agency?
400
Statuses that immediately indicate you must refer the caller to their admin.
What are Inactive - Admin Required and Revoked?
400
Can request that agencies be retired.
Who is the program manager or account manager?
500
The site where users can go to register for WA JusticeXchange.
What is jbrs.org?
500
A feature in JusticeXchange where you can connect related persons in an investigation.
What is Linked Up?
500
If a user's account is pending, where do you navigate to specifically find that information?
What is Admin and License Request Search?
500
Procedure when the state admin is Charlie Cichon.
What is escalate (unless the question is in regards to approving pending accounts)?
500
Strictly used by law enforcement, there are two exceptions to the rule. Who are they?
What are record clerks and prosecuting attorneys?
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