ROW 1
What KA holds the find care disclaimer ?
KA 3097
Do we handle the City of Galveston ?
No, effective 1/1/24 they're no longer Bswift
What KA helps us create an account for someone not in the GPS system ?
KA 3052 Prospective member
What KA hold the reimbursement workflow ?
KA 2778
Who handles STRS pharmacy ?
Silver Script
What KA advises us who can all file a grievance ?
KA 3109
True or False
Do we have to warm transfer to SERS ?
True
Where would we locate the ACH return reason codes in the toolkit ?
KB > BILLING
What KA helps with Life-Threatening Behavioral Health or Medical issues ?
KA 2676
What KA helps with probing questions about the CGM ?
KA 4367