VOLUNTEER
LOVE
WORK
COMMUNITY
100

What do you need to get into the Kadince website?

You need your email address & password that you set for yourself?

100

Click on this button when you enter the website and you are ready to put volunteering time?

Is this the new hour at the top of your screen on the left side.

100

Can I get too many volunteer hours in a year.

No one can ever get to many volunteer hours? NSB had a total of 1087 hours in 2024!

100

Can I see how many hours were logged for volunteering in previous NSB years?

Yes, when you are in Community, Hours, see the year below next to the arrows. These arrows will take you back to previous years. 

200

What is Kadince?

Software program that NSB uses to track employee volunteer hours.

200

Who owns the Kadince relationship for NSB?

Tim Kane

200

Can I upload documents or attachments into the Employee Volunteer Form?

Yes you can upload any documents describing the training in the attachments section (emails are fine).

200

Is there any way to get additional information about Kadince or assistance?

Click support on the left side of your screen and another screen will pop up that can assist you.

300

When can I do my volunteer time?

You can volunteer on work time if it is okay with your supervisor an you can volunteer on your personal time.

300

If you performed a financial literacy training what should you note on the Employee Volunteer Form?  

Financial literacy training, please make sure to note details (where and to whom) in the Description. 

300

What qualifies your volunteering time as CRA volunteering?

The time must be performed on behalf of the bank and involve using the employee's financial services expertise to benefit the bank's assessment area, especially low-to-moderate-income (LMI) communities.

300

Does everyone that is located in your office that volunteers time get credited to your branches score card?

No, only Community Banking Members are counted.

400

What do you do if your organization does not populate for you to enter your hours?

Contact Marketing to have the organization added. Tim Kane can also do this for you.

400

Who oversees & evaluates each bank's performance every few years. 

Regulatory Oversight

400

What does CRA stand for?

Community Reinvestment Act

400

How do I see how many volunteer hours I have for the year?

Click on Community in Kadince then choose hours. 

500

How do you know what Service Roll to choose when filling out the Employee Volunteer Service Form?

Click the drop down arrow and choose from one of the four options given to you. Click on the one that describes your activity the best.

500

Banks are expected to provide lending, deposit-taking, and other financial services to all segments of their communities. This is what?

Community Needs

500

What type of volunteering can we do that will count towards things we can log in Kadince?

Activities like volunteering with the Volunteer Income Tax Assistance (VITA) program, serving on a nonprofit board, or providing financial education can qualify for CRA credit, as long as they meet these criteria and are appropriately documented. NSB also keeps track of a variety of other local events that employees take part in.

500

What does the Community Reinvestment Act have to do with Kadince?

Volunteering can count towards Community Reinvestment Act (CRA) credit for banks. 

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