When a lead has been converted - this Salesforce record stores information about individual people you’re trying to sell to or work with.
Contact
What tab in Ninja do you check to see if a profile is data complete
Workflow tab
This GK says, ‘I handle all of that for them,’ acting as the decision-maker. Who is it?
Karen – The Active GK
In the Cold Call Framework, what is the key flow for the Introduction (Opening with a Purpose) stage that ensures you build rapport and engage the prospect effectively?
Who you are ➕Reason for the call ➕An open-ended question
How many Outbound Sales Specialists do we currently have in Canada?
25
This action turns a lead into an opportunity, account, and contact in Salesforce
Convert
How many Baked Goods must be included in a surprise bag for it to be tax free
6 or more
“I’m an independent restaurant owner who puts my heart into every dish, values my brand reputation above all, and is concerned that joining TGTG might discount my food. Who am I?”
The Proud Artisan
During “Commitment,” step in P.A.C.E. you confirm attendance and collect what two key pieces of information?
Email and best number.
WHICH MEMBER OF LEADERSHIP IS A KARAOKE ENTHUSIAST?
Hayad
This Salesforce record is used to track potential customers before they become opportunities.
Lead
To qualify as a sole proprietorship the business must make below ___ per year
30,000
I’m a café owner who cares deeply about sustainability and reducing my carbon footprint. I want to align with companies that share my mission. Who am I?
The Waste Warrior
“What type of objection does the ‘A’ in P.A.C.E. address? Name the step and the type of objection.”
Adjust - timing objection
WHAT TYPE OF COFFEE DOES AIDAN DRINK PRIMARILY?
Flat white
This feature allows you to summarize, group, and filter data to uncover trends and insights without writing code.
Report
You reach out to a manufacturer who tells you their current inventory is sufficient for 500 surprise bags. What Inventory type do you recommend?
Rolling supply
“I’m an older, family-business owner, hesitant to use apps or digital platforms. I value simplicity and trust above all else. Who am I?”
The Traditionalist
“You spoke with the DM but were interrupted and ended the call before confirming their interest. You’ve agreed to follow up—what should the subject line of your follow-up task start with?”
P3
WHAT COMPANY DID CHRISTINA WORK AT PRIOR TO TGTG?
Trexity
What visual tool that lets users track and manage records (like opportunities or cases) by stage, using drag-and-drop cards for quick updates and clear workflow visibility?
Kanban
Outline the steps to add packaging costs to a surprise bag
Open item -> item packaging -> container and bag provided -> add cost
When speaking with a Gate Keeper (GK), I want to collect key information. What should I be looking for?
“Food waste clues, the DM's name, number, and email, and when the DM will next be available.”
Cold Call Task
WHAT CITY WAS HAYAD BORN?
Mogadishu